Beyond Blue’s vision is that all people in Australia achieve their best possible mental health.

• Work from our vibrant office, close to Flinders Street station
• Build employee engagement through in-office experiences
• Be a culture champion

Company

For more than 20 years, people in Australia have placed their trust in Beyond Blue as a reliable source of mental health information, support and hope.

We are one of Australia’s most well-known, trusted, and visited mental health organisations. We never take this for granted. With that comes a deep responsibility to listen, to understand people’s needs and aspirations, and to ensure they are at the heart of everything we do.

We are a big blue door for many in the community: a safe and reliable place for millions of people to access information, advice and support – whether they’re well and want to stay that way, unsettled or struggling and need support, or in recovery and want to reconnect.

About this Position

Reporting to the People Operations Manager, the Hub Community Co-ordinator plays a pivotal role in creating and maintaining a welcoming, productive, and safe environment for all team members at the Beyond Blue office known as 'the Hub’. This role involves day-to-day operations management, providing excellent employee experiences, and ensuring compliance with health and safety regulations.

This role is for someone who prefers working on-site. Candidates seeking part-time (job-sharing arrangements) are welcome to apply for the position.

The role

The key duties of the role include:

Hub Engagement and Experience

• Serve as the host and first point of contact for all team members and visitors, ensuring that they feel welcome and supported within the Hub.
• Manage phone-calls, in-boxes and receive deliveries.
• Foster a collaborative, inclusive, and dynamic culture within the Hub through community-building initiatives, and regular touchpoints with team members.
• Champion the Beyond Blue Ways of Working (WOW) by walking the walk and talking the talk. Inspire others to adopt WOW.

Office Operations Management

• Manage office supplies and equipment, ensuring adequate stock levels and functionality. Ensure expenditure does not exceed annual budgeted amount.
• Oversee facility maintenance and repairs to create a safe and efficient working environment.

Health, Safety and Compliance

• Manage workplace health and safety protocols, including emergency preparedness and response.
• Co-ordinate on-site first aid training. Active participation in WHS Committee.
• Complete quarterly Work health and safety reporting relating to the Hub.

Administrative Duties:

• Support the Office of the CEO with administrative tasks, including reporting on Hub occupancy, preparing for Board Meetings, and managing storage space.
• Assist in budget management for the Hub, including tracking expenses and identifying cost-saving opportunities.

• Support the People and Culture team with various administrative tasks (eg preparing employee letters, posting job ads and scheduling interviews).

About you

To be successful, you will have:

• Experience dealing with all walks of life; senior executives, government officials, employees, contractors, vendors, service providers and community members.
• Proven experience in office or community management, hospitality, or a similar customer service role.
• Strong organisational and multitasking skills with attention to detail.
• Basic knowledge of health and safety legislation, regulations, procedures, and initiatives, including first aid certification (or willingness to learn and obtain).
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication and interpersonal skills with a passion for community building.
• Technically savvy in MS Office suite of products. Ability to quickly learn new software systems.
• Collaborative approach to working with cross-functional teams
• Strong organisational skills with the ability to manage multiple tasks simultaneously
• Thrives in a dynamic environment and bringing along others.

Culture & Values

Our values are the unseen drivers of our behaviours and ultimately become the organisational culture.

• We're focused
• We're brave
• We rise
• Together

Beyond Blue is committed to fostering and preserving a workplace that values diversity and inclusion. We aim to grow and thrive as a diverse team with individual differences, life experiences, knowledge, self-expression, and talents. In recruiting for our team, we welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, ability, sexual orientation, and beliefs.

How to Apply

To apply, applications should include a current CV with a cover letter that addresses how your qualifications, skills and experience would be attributes to the position and why you would consider yourself to be a cultural addition to Beyond Blue. For detailed information about this position including the closing date, please refer to the position description attached below.

Preferred candidates will be required to undertake pre-employment screening, including a National Police Check and where required, a Working with Children Check.

We encourage early applications as interviews may commence before the closing date. All applications will be treated with strict confidentiality.