ABOUT YOUR ORGANISATION

Bayside Women’s Shelter is part of the Women’s Community Shelters network, which operates nine shelters across NSW to support women and children experiencing homelessness due to domestic or family violence. We are dedicated to empowering women with client-centred and trauma-informed case management, assisting them in securing permanent housing and achieving personal support goals.

ABOUT THE ROLE

We are seeking an experienced Case Worker to join our crisis accommodation service in the Bayside LGA. You will play a key role in client-centric case management, helping women regain financial independence and pursue education opportunities.

Key Responsibilities

• Provide trauma-informed support to women and children experiencing crisis
• Apply client-centric case management tailored to individual needs
• Assist clients in navigating housing pathways and accessing domestic violence support
• Contribute to the shelter’s daily operations
• Develop individual case plans promoting family wellbeing and positive change
• Maintain accurate case documentation in CIMS and have strong Microsoft skills
• Support families in managing challenging behaviours and emotional regulation

ABOUT YOU

• Minimum Cert IV in Community Services
• 2+ years’ casework experience in the community services sector (preferably in domestic violence or women’s support)
• Strong ability to develop tailored solutions for diverse client needs
• Comprehensive knowledge of the homelessness sector, housing pathways, and Centrelink system
• Proficiency in CIMS or other case management systems
• Excellent verbal and written communication skills
• Current First Aid Certificate, NSW Driver’s License, and relevant background checks
• Working With Children Check clearance and National Police Check
• The right to live and work in Australia
• COVID-19 vaccination

ADDITIONAL BENEFITS

• Salary based on the SCHADS Award, negotiable depending on experience
• NFP salary packaging available to maximise take-home pay
• Superannuation in accordance with Australian workplace regulations
• Salary Sacrifice Fringe Benefits available
• Supportive learning culture with career development opportunities
• A flexible workplace aligned with employee wellbeing

Our Commitment to Inclusivity

Our services are provided only to women. We consider being a woman is a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW) and section 30 of the Sex Discrimination Act 1984.

We are committed to building a diverse and inclusive team and we encourage Aboriginal, Torres Strait Islander, and CALD women to apply.