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Assessment and Care Coordination Officer

Bayside City Council
  • Employment Status: Fixed term until 31 March 2026
  • Days & Hours of Work: Monday to Friday, totalling 38 hours per week
  • Competitive Salary: Band 6 - $98,867.71 p.a.+ 11.5% superannuation
  • Location: Council office in Sandringham and in the field

About Us

We are a passionate organisation, connected in our shared goal to be ‘sector leading’ in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.

Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do: Diversity, Equity & Inclusion, Customer Experience and Results Matter.

We want everyone to be as proud of what we are achieving – and excited about our future – as we are, and we are committed to working together to achieve this.

About the Role

The Assessment and Care Coordination Officer is required to respond to incoming referrals and provide assertive outreach to engage with and support community members who are homeless, at risk of homelessness or experiencing vulnerability to access appropriate and sustainable housing and/or services.

To be successful in this role, you will have:

  • Tertiary qualification in a health, allied health or social science discipline.
  • Minimum two years' experience working with people who are homeless, at risk of homelessness and/or experiencing vulnerability is highly desirable.
  • Experience within the mental health sector would be well regarded.
  • Assessment, care plan development and experience in accessing referral pathways.
  • Well-developed written and verbal communication skills including an ability to communicate with people from diverse backgrounds.
  • An ability to identify client needs and respond appropriately in an empathetic, objective, respectful and professional manner.
  • Ability to gain trust and build positive relationships with clients and service agencies.

Mandatory pre-employment requirements

  • Be willing to undergo and complete a satisfactory criminal history check.
  • Provide or obtain an employment-based Working with Children check. 

What we can offer you in return

  • A work life/balance through flexible working arrangements.
  • Generous leave provisions, including accrued time off, wellbeing leave, cultural and ceremonial leave, gender affirmation leave.
  • Dedicated Staff Wellbeing programs, events and gym membership discounts.
  • Learning and development opportunities so our people can grow and thrive.
  • A parkland surrounding the office that is only a short 500m stroll to the beach.
  • Free onsite staff parking plus hybrid vehicles that employees can book for work related travel.
  • A Green Money program, that rewards our staff for taking simple everyday steps to a more substantable and climate aware living.

If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.

How to apply:

  1. To discover more about the role and responsibilities review the Position Description on Bayside City Council Careers page.
  2. Provide a cover letter outlining your experience and what has motivated you to apply for this role.
  3. Click "Apply Now" to submit your application.
  4. If you require reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager.

Please note - Shortlisting will commence prior to the closing date so we encourage you to submit your application as soon as possible.

If you would like to learn more about this opportunity or have any question, please contact Alison Clarke on 0419 376 893 or via email [email protected] using the subject line: Assessment and Care Coordination Officer enquiry via EthicalJobs.

Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.

Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.

Apply now

Applications for this role will take you to the employer’s site.

Bayside City Council 's logo
Apply now

Applications for this role will take you to the employer's site.

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