Are you looking for a change, and a position where your work makes a HUGE difference in the lives of other people, every day? Are you an experienced, senior manager who is passionate, brave, independent and capable, and who understands the responsibilities and complexities aligned to running a small business? Are you motivated by opportunity, improvement, growth and innovation? We are looking for you…

Banksia Palliative Care Service (Banksia) is a not-for-profit community-based palliative care organisation providing services across Banyule, Nillumbik and Whittlesea councils, with offices situated in Heidelberg.

We have undergone continuous growth over the last 2 years we are not finished yet…we are expecting an ongoing increase in demand for our services, and we need the right person to lead our people through this.

Growth = change, and change can be uncomfortable… Are you someone who can support people through discomfort; someone with a solution-based mentality, who can move people from multiple disciplines in a positive and forward direction? Are you motivated, passionate, a highly experienced people-manager and leader who has demonstrated experience in managing and achieving set targets, independently? Our team is looking for you…

This position reports to the CEO and is responsible for the management of the allied health and supplemental services at Banksia. As part of the Senior Managment Team, this is an opportunity to participate in Banksia's growth.

Experience in palliative care or management in a community setting is definitely an advantage, however not essential because we know that true managers and leaders can adapt and learn quickly.

What is essential is:

• Willingness to work alongside a CEO who strong, innovative, improvement focused and passionate about palliative care and the Banksia team and clients;
• Demonstrated expertise and achievement at executive or senior management level in service innovation, quality improvement and change management;
• An understanding of true leadership, and demonstrable experience in managing diverse teams, using consistent and professional standards
• A proven ability to achieve efficient and effective service success;
• Demonstrable ability confidently lead and deliver projects according to timelines, collect and analyse data with a view of driving quality and improvement, and competency in provision of high level, details reports;
• A positive, flexible attitude, a willingness to work in a dynamic space with dynamic people, and
• Someone who wants a change - someone who wants to explore options and take chances…

Selection criteria

Noting that our clients are people, sometimes children, who are living with a progressive terminal illness and require specialist palliative care in their home, the successful candidate will have:

• Strong and demonstrably effective experience in management within the health sector - essential;
• Strong focus on the promotion of a positive workplace culture - essential;
• Appropriate qualifications (if clinical background) with aligned registration - essential;
• Knowledge and experience in the delivery of clinical services in specialist palliative care - advantageous;
• Appropriate training and proven capability in provision of reflective practice and clinical supervision of a diverse team (if clinical background) - advantageous;
• Demonstrated ability to manage a strong and dynamic team, and provide leadership that will achieve outstanding clinical results - essential;
• High level capacity, and confidence in own abilities - essential;
• Very high emotional intelligence (essential);
• Proven ability to effectively respond to internal and external pressures and impacts, and support Line Manager as required with same - essential;
• Demonstrated ability to work autonomously, prioritise a demanding workload and respond effectively to competing demands while maintaining accountability - essential.
• Excellent communication and interpersonal skills - essential.
• Agree to undertake a National Police Check and hold a current Working-with-Children certification - essential.
• Hold a current and unrestricted Victorian driver’s license - essential.
• Be a permanent Australian resident - essential.

Banksia will provide:

• Full Salary Packaging entitlements including meals and entertainment cards, and vehicle leasing.
• A Staff Wellness package which includes Team Days, education forums and a comprehensive EAP.
• Full orientation and structured support at commencement of employment and continuing as needed.
• Professional development and specialised training.
• A strong, positive, collaborative and nurturing workplace culture and a friendly, relaxed work environment.

NOTE: This is an office-based position - working from home is not offered.

Please direct all enquiries, and/or applications with a covering letter and an updated CV, to [email protected] using the subject line: Manager - Support Services and Wellbeing enquiry via EthicalJobs or contact our office on (03) 9455 0822 and ask to speak with CEO Michelle Wood, for more information.

NOTE: Applicants who meet the above criteria may be invited to interview prior to closing date.