About the role
AYCC has a generous and growing network of regular donors who sustain our movement for climate justice, who we recruit through an in-house fundraising call program and online campaigns. As the Regular Giving Program Manager at AYCC, you will be responsible for growing our established Regular Giving (RG) program, coordinating daily operations, maximising donor satisfaction, increasing lifetime value, oversight of call-outs acquisition team and finding innovative ways to attract and retain new regular givers.
The AYCC is a youth-led organisation with an exemption from the Anti-Discrimination Act - we seek applications only from people under the age of 30. Aboriginal and Torres Strait Islander young people, young people of colour, young people with disability & LGBTIQ+ young people are strongly encouraged to apply.
The Australian Youth Climate Coalition (AYCC) is a non-profit, non-partisan organisation building a movement of young people to protect our future from climate change. We are Australia’s largest youth-led organisation and one of the most effective organisations dedicated to tackling climate change, with hundreds volunteers nationally and more than 200,000 supporters. Our major program areas are:
Campaigns to solve the climate crisis - We run bold campaigns to make sure Australia moves from fossil fuels to renewable energy as quickly as possible. Our national campaign in 2023-2024 is focussed on holding back fossil fuel expansion through campaigns to stop the funding, social licence and political support for climate-wrecking gas projects.
Training & movement building -AYCC’s power comes from community organising and a network of grassroots action groups across the continent. Our movement is radically inclusive, equitable and accessible, and prides itself on its diversity and scale. We empower volunteers to take on meaningful leadership and responsibility while supporting each other to learn and grow. Each year thousands of young people participate in our online, in-school and in-person training programs to build their skills and confidence to take action on climate change.
- Sustain and grow performance of the regular giving program, by setting, monitoring and reporting on program targets – including ongoing tracking of income and expenditure against budgets, KPIs of donor acquisition channels and ongoing, consistent program evaluation.
- Plan, develop and implement a holistic long-term strategy for the Regular Giving program in line with AYCC’s short and long-term strategic objectives.
- Manage and support two program supervisors, who oversee the management of recruitment, training, support and development of the Regular Giving call-outs team.
- Develop and implement Regular Giving donor communication strategy and branding, with the goal of improving retention and donor alignment. This will also include having direct oversight of incoming donor requests via the team inbox as well as drafting outgoing communications to regular donors.
- Work closely with digital and communications staff to strategise and coordinate regular acquisition of supporter data that generates new leads for the RGP, research and design new lead acquisition opportunities, and assist with data acquisition (copywriting, Facebook ad set up, etc.) where required.
- Assist in other fundraising strategy, events and streams when required, including but not limited to: digital fundraising, peer-to-peer fundraising, and engaging mid-level donors.
- Assisting with additional whole-organisation priorities as needed, such as campaign events and actions in solidarity with First Nations movements.
Your Core Skills and Attributes
We’re a youth organisation, so we don’t expect you to be an expert at everything. We’re committed to building the skills of the successful candidate and supporting you to grow.
Even if you don’t fit all the attributes below, but are keen to learn, you should apply!
- You’re passionate about climate justice and empowering young people to take collective action
- You have 2 to 3 years of relevant work experience, ideally including demonstrated experience managing volunteers or staff
- You have team management skills to support and mentor a high-performing team of young people, and the ability to create and foster a collaborative and productive environment and relationships with team members
- You have project management skills to successfully deliver on outcomes within defined timelines, and the ability to manage competing priorities, often under time pressure and with multiple stakeholders
- You have the ability to set ambitious goals, and develop sound strategy and project plans to deliver outcomes
- You have strong written and verbal communication skills, with experience developing communications products for a range of donors/supporters and purposes
- You have organisational skills to manage your time and work effectively, and change management skills to innovate and evolve strategies and plans in a changing environment
- You value giving and receiving feedback
- You have a commitment to AYCC’s values of equity and justice, and have experience working as part of or in solidarity with traditionally marginalised communities
- You have or are eligible to apply for a professional Working With Children Check - plus experience or a commitment to learning in regards to national child safety protocols
Travel and Hours
From time to time, you may be required to travel to perform the duties of the position without any additional remuneration. Your travel expenses will be covered. You’ll be able to take advantage of AYCC’s flexible and remote working policies, though you may be required to work outside of ordinary hours during key moments or events.
Why Work With Us?
- We’re a team of like-minded, passionate, driven & fun young people!
- We provide flexible working hours and the opportunity to regularly work from home.
- We offer 4 weeks of annual leave (pro-rata) plus an end-of-year shutdown period, and 15 days of personal leave (pro-rata) per annum.
- As one of the first youth-led organisations to implement an Enterprise Bargaining Agreement, we offer competitive salaries in line with the SCHADS Award and a range of benefits for staff. This includes access to various types of leave such as Cultural & Religious leave, Primary & Secondary Carer Parental leave, Compassionate leave, Gender Affirmation Leave, Climate Disaster Leave, Study Leave and Domestic / Family Violence leave.
- You can access our Employee Assistance Program (EAP) and wellbeing allowance.
- We provide a dedicated budget for your own professional development opportunities towards your career goals.
- You’ll have rewarding opportunities to mentor young leaders across the country to become lifelong change-makers in the climate justice movement.
A position description is attached.