ABOUT ANZICS

The Australian and New Zealand Intensive Care Society (ANZICS) is a member based organisation. We work closely with key decision makers in healthcare sector including government/non-government agencies, regulators and healthcare providers.

Through our committees and special interest groups, we support diverse service portfolios including clinical quality registries, clinical research and facilitation of health initiatives.

About this Role

Reporting to the ANZICS Registry Informatics Manager the IT System Support Officer will be providing high-quality technical support across all ANZICS CORE IT applications. This role will include activities to defining enhancements, requirements, testing and supporting the implementation of applications.

Key Responsibilities

• Provide technical support for core business systems and applications.
• Work with cross-functional teams to understand requirements and translate them into test cases.
• Testing and implementation of system corrections and enhancements.
• Drive improvement initiatives to enhance service delivery and end-user experience.
• Monitor and escalate systems performance issues promptly.
• Develop appropriate training material related to new applications.

What we Offer

• Hybrid working from home model.
• Small, but growing innovative team.
• Great work place culture.
• 5 weeks annual leave (includes Christmas/New Year shut down).
• In the heart of Prahran, close to public transport.

A position description is attached.