• Exciting opportunity to support our acquisition and loyalty campaigns to help challenge injustice
• Full time, contract opportunity ($75,277 + 10.25% super) based from any our Action Centres (hybrid WFH arrangements available)

This is an exciting opportunity to join our Fundraising Acquisition team and provide ongoing campaign support to achieve our ambitious growth plans in 2022 and beyond. This role provides an excellent platform to develop skills and knowledge across the full spectrum of AIA’s fundraising programs.

The Donor Acquisition Assistant will support the acquisition of new financial supporters to raise millions of dollars for human rights by assisting with developing and launching new loyalty campaigns and supporting telemarketing acquisition and retention campaigns. This is an exciting new role which offers an opportunity to develop skills and knowledge of fundraising.

As a successful applicant, you will possess excellent organisational skills, including the ability to work to timelines and across competing priorities. High level communication, presentation & interpersonal skills, including written, face to face, telephone, social media, are essential to be successful in this role. Experience in moderating/ supporting the management of social media platforms and fundraising programs, in particular digital/or telemarketing are considered desirable for this position.

This role is responsible for:

• Assisting the Acquisition team with developing new supporter retention journeys that demonstrate the human rights impact that supporters are having
• Assisting with building supporter emails and landing pages
• Moderating and engaging with comments on Facebook ads as required
• Assisting with developing briefing documents for suppliers including updates on Amnesty’s human rights wins
• Assisting with facilitating fundraiser training across Australia - in person or virtually
• Conducting regular quality assurance on telephone campaigns, for example listening to calls and providing feedback (including calls that aim to retain Amnesty supporters -“Thank You”, calls that win back supporters, “Reactivation”, calls that inspire the supporter to increase their giving “Upgrade”, or calls that inspire the public to become a regular donor - “Conversion”)

You will benefit from generous work/life initiatives including working from home arrangements and a flexible leave and working hours scheme, a supportive environment working alongside committed and dedicated individuals and an opportunity to create a meaningful human rights impact. To view more of the fantastic benefits that you will be offered as an employee, please visit our website.

This is a full time, contract role until 25 September 2022. To learn more about this role, please view a detailed position description. If this role sounds like you please apply below. You must answer the following selection criteria in your Cover Letter and attach your CV.

Selection Criteria:

1. Please can you outline your experience in supporting teams to achieve targets
2. Please can you outline your experience in writing copy for web, email and print?
3. Please can you outline your experience in working with a CRM and email platform?
4. Please can you provide your experience in conducting quality assurance and delivering feedback to service providers
5. Please can you outline your experience in supporting teams with administrative tasks, please describe those tasks.

People from diverse backgrounds and/or with diverse characteristics and/or lived experiences are encouraged to apply.

Diversity, Equality and Inclusion

AI Australia is committed to equal opportunities in all areas of our work, community and partner relationships. We want people to achieve their full potential, which will positively impact on our work and the communities in which we operate. At AI Australia, our values empower people to be themselves within an inclusive and supportive environment. We have a global, multicultural following and want to actively contribute to building a more diverse and inclusive team at AI Australia.

AIA is committed to making reasonable adjustments for candidates with a disability or other access needs during the recruitment and selection process. If you require reasonable adjustments to be made during the recruitment and interview process, please email us at [email protected] using the subject line: Donor Acquisition Assistant enquiry via EthicalJobs.

About Us:

Amnesty International Australia is one of Australia’s largest not for profit organisations. We are an independent, global movement that campaigns courageously for human rights for everyone.

We’re ordinary people from all walks of life, standing together for justice, freedom, human dignity and equality. We use our passion and commitment to bring torturers to justice, change oppressive laws and free people imprisoned just for voicing their opinion.

We’re independent of any government, political ideology, economic interest or religion to ensure we can speak out on human rights abuses wherever they occur. Every day we move closer to a world where human rights are enjoyed by all.