• Part Time

The Australian Library and Information Association (ALIA) is the national organisation representing the Australian library and information services sector. Together we seek to empower the sector through the development, promotion and delivery of quality library and information services to the nation, through leadership, advocacy and mutual professional support. Membership of ALIA is open to everyone: people working in the sector, qualified librarians and library technicians, professionals from other disciplines, people who share our values, libraries, library suppliers and other stakeholders.

POSITION PURPOSE

The IT Manager takes an organisation-wide approach to technology leadership and development of the technology stack, ensuring all employees have the technology they need to get their job done.

The technology stack includes the Association Management System (AMS), various Content Management Systems (CMS), Hardware, Software, Cloud services, Data security, and digital strategies as used from time to time at ALIA. In addition to this the IT Manager manages technology vendor relationships, including the managed service provider (MSP) under the delegation of the Chief Operating Officer.

The position reports to the Chief Operating Officer and is offered on a part time basis of 3 days per week. Salary is provided commensurate with experience and current IT industry conditions and will be negotiated with the successful candidate based on their experience.

RESPONSIBILITIES

• Overseeing relationships with vendors, contractors and the managed service providers
• Developing and monitoring the IT budget, ensuring cost-effectiveness
• Planning, deploying and maintaining IT systems and operations
• Design, develop, implement and coordinate IT systems, policies and procedures
• Ensure security of data, network access and backup systems in conjunction with the MSP
• Staying updated on IT trends and emerging technologies
• Developing and enforcing IT best practices across the organisation
• Ensuring IT strategies and processes support the strategic plan
• Providing high-level IT advice to the board via the COO as needed
• Manage Zoom phone system
• Maintain video conferencing capability
• Maintain suitable asset management database
• Microsoft 365, Admin, Identity, Security, SharePoint
• Manage iMIS (Association Management System) content and feature development/customisations/plugin extensions (bridges etc)

KNOWLEDGE, SKILLS, ATTRIBUTES, EXPERIENCE AND QUALIFICATIONS

• Proven working experience as an IT Manager or relevant experience
• Proficiency in establishing IT services framework and IT security policies
• Excellent knowledge of technical management, information analysis and computer hardware/software systems
• Experience in data management and governance
• Project management skills
• Budget management skills
• Demonstrated ability to work under pressure, negotiate with users, colleagues and external organisations, set deadlines and prioritise workloads.
• Excellent verbal and written communication skills.
• Excellent troubleshooting skills
• Awareness of and commitment to the capability principles and values of ALIA as a national professional organisation
• Relevant experience, vendor certifications and/or tertiary qualifications
• Experience with iMIS would be desirable but not essential