• Ongoing, Full Time

Across its network of hostels, dedicated Aboriginal Hostels Limited (AHL) staff provide accommodation and meals for residents in a supportive environment, assisted by local First Nations service providers and referral agencies.

AHL also supports the Australian Government’s efforts to improve economic outcomes for First Nations people. By purchasing goods and services from First Nations businesses at every opportunity, we help support a more inclusive economy. We are proud to be one of the largest employers of First Nations people in the Australian Public Service, First Nations employees make up approximately 50% of our workforce.

A career with AHL will provide you with a chance to contribute to improving the quality of life and economic opportunities for First Nations people. We offer rewarding experiences and rewarding employment conditions.

AHL is looking for an experienced Housekeeper who is highly motivated, energetic, enthusiastic and passionate about delivering quality services to our residents in our Broome Hostel, WA.

Position Duties

• Ensure a high level of customer service is provided to AHL residents at all times, including attending to resident requests in a professional and courteous manner.
• All workplace tasks will be performed in a manner which upholds AHL’s commitment to safety of its staff and residents by adhering to relevant Work Health and Safety (WHS) practices at all times.
• Undertake cleaning tasks on a daily basis to ensure the hostel is serviced and cleaned to a high standard.
• Ensure the adequate supply of cleaning products, linen and other relevant items are available and stored appropriately.
• Ensure all rooms are checked regularly for repair and maintenance requirements, and that appropriate notifications are reported to the Hostel Manager or Assistant Hostel Manager.
• Hostel Workers are required to work as part of a team. Whilst your regular duties will be in Housekeeping, you may be required from time to time perform other duties as directed by Hostel Manager or Assistant Hostel Manager to ensure a high level of service is maintained.

Key Capabilities

• Demonstrated ability to support outcomes for First Nations peoples and the demonstrated ability to communicate sensitively and effectively with First Nations peoples.
• A strong focus on customer service, with the ability to communicate effectively, and work in a team environment.
• Knowledge and/or ability to learn Work Health and Safety (WHS) standards within a hospitality and accommodation environment.
• Ability to complete housekeeping and cleaning tasks in a productive and efficient manner.
• Hostel Workers need to be in good physical health, and will be required to walk, lift and carry. Hostel Workers work a flexible schedule and must be able to move continuously during working hours. Shift work may apply.

For further information about these roles and how to apply please refer to the Vacancy Information available on our website by clicking the "Apply Now" button.

Qualifications and Training

(Or the ability to complete within the first six months of employment)

• Chemical Handling Training through AHL's approved supplier (currently Jaysol).
• Certificate II in Hospitality.
• Other relevant qualifications or work experience in a similar role.

Eligibility

Prior to engagement, you are required to:

• Provide evidence of Australian Citizenship.
• Consent to undergo, obtain and maintain a Satisfactory National Criminal History Check.
• Meet Fitness for Duty requirements.
• Hold or ability to obtain the essential qualifications.

Contact Person: Nikki Jafari 0439 000 162