ABOUT US

We are seeking a part-time Assistant Manager to join our team at ADRA Logan Community Centre. You will be part of an experienced and fun team that is focused on serving the community.

The Adventist Development and Relief Agency (ADRA) is the official humanitarian agency of the Seventh-day Adventist Church.

As part of the global ADRA network which reaches into more than 120 countries, we are motivated by our faith, to enable people and communities in Australia, the South Pacific, Asia and Africa to improve their health and livelihoods and assist people to prepare for and recover from disasters around the world.

WHAT WILL YOU DO?

This role encompasses two areas of responsibility:

1. The Assistant Manager works alongside the Centre Manager to ensure that all community services align with ADRA’s mission and strategic direction, responding effectively to the current and emerging needs of individuals and families in the Logan region. The role includes overseeing the recruitment, induction and ongoing management of volunteers across the Logan Community Centre and Op Shop.
2. In addition, the Assistant Manager is responsible for supervising the Emergency Relief program and ensuring year compliance with Work Health and Safety (WHS) and Food Safety policies throughout all centre operations.

Some of the duties include:

• Working with People - Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognises and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight.
• Relating and Networking - Establishes good relationships with colleagues; Builds wide and effective networks of contacts inside and outside the organisation; Relates well to people at all levels; Uses humour appropriately to enhance relationships with others.
• Planning and Organising - Sets clearly defined objectives; Plans activities and projects well in advance and takes account of possible changing circumstances; Manages time effectively; Identifies and organises resources needed to accomplish tasks; Monitors performance against deadlines and milestones.
• Coping with Pressure & Setbacks - Maintains a positive outlook at work; works productively in a pressurized environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life.

ESSENTIAL CRITERIA

1. Commitment to the purpose of ADRA, and to the achievement of our overall strategy and priorities with demonstration of our ADRA values and desired team culture lived out in all aspects of work practice.
2. Willingness to work within a Christian ethos with conduct that is respectful of the beliefs and practices of the Seventh-day Adventist Church when in the workplace or otherwise representing ADRA Australia.
3. Excellent communication (written and verbal), interpersonal skills and cultural competence, with the ability to interact well with people from various backgrounds and ages.
4. Demonstrated experience coordinating, supporting and guiding volunteers, including recruitment, screening, induction and day-to-day supervision.
5. Understanding of community services, social justice principles and client-centred practice, with a passion for supporting vulnerable individuals and strengthening community wellbeing.
6. Confidence in data management using various software programs. High level of organisational, administrative and time-management skills, with the ability to manage competing priorities in a busy community-service environment.
7. Relevant education and proven experience with skills and abilities in supervision, instruction and sharing relevant information.
8. Ability to uphold and implement organisational policies and procedures, ensuring high standards of service delivery, professionalism and compliance across all Community Centre operations.

DESIRABLE CRITERIA

1. Experience in office administration and humanitarian work, including maintaining CRM records (ideally Salesforce), and using platforms such as Square, Redicase and Microsoft Teams.
2. Demonstrated ability to contribute to continuous improvement, ensuring processes and procedures are fit-for-purpose and compliant with overarching protocols.
3. Agile, flexible and adaptable to change in a busy and challenging environment.

The Job Description that will give you more specific information on this exciting and challenging role.

To submit your application, click 'Apply Now'.

There is no closing date, however, we will be interviewing suitable candidates as they apply.

If you have questions or need further information, please contact:

Kuren Galant – Human Resources Manager for ADRA Australia:

• Phone +61 2 9473 9525
• Email: [email protected] using the subject line: Assistant Manager - Logan Central enquiry via EthicalJobs.

ADRA Australia is an inclusive and Equal Employment Opportunity (EEO) employer.

The appointing body reserves the right to fill this position at its discretion and to close applications early.

See Job Description and Employment application forms following.

A position description is attached.