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Program Manager - Community Services

Active Community Group

Active Community Group is a multicultural fast-growing group providing home care services and Social Support group for the Seniors in Victoria and South Australia. We are home care package provider that we aim to provide quality home care support and well-being services to meet our clients’ social, physical, clinical, and emotional needs, so that they can continue to live independently in their own homes in the community for as long as possible.


  • Tertiary qualifications in Management, Allied Health or a related discipline; or extensive experience in management in Home Care Package or Community Care or Aged Care
  • Experience in multidisciplinary approach to assessment and care planning in home care setting
  • Have a strong understanding and knowledge about the Australian Aged Care Standards, National Service Standards and Home Care Packages guidelines
  • Work in conjunction with Senior Management team and CEO to develop, monitor and manage annual budgets and strategies that ensure programs meet requirements and KPI
  • Demonstrated experience in case assessment, identify consumers’ goals, care needs, develop care plans, monitor budget plans
  • Strong leadership skills to lead a team of case managers and administration
  • Person-centre focused with exceptional time management skills
  • High level relationship management skills
  • Experience in home care package and NDIS software
  • High attention to detail and data accuracy
  • Excellent customer service skills
  • Great at solving problems
  • Excellent computer literacy skills including proficiency with MS Office
  • Be friendly, positive and passionate to make a difference in aged care community services and solution
  • Current police and NDIS clearance or willingness to obtain
  • Current Flu and Covid vaccination certificates (as per Govt directive in aged care)
  • Have a valid driver’s license and own a car for work use


  • Tertiary qualifications in Allied Health, or unrestricted registration with APHRA as an RN
  • Demonstrated experience in Home Care Package and NDIS service development and management
  • Be highly efficient and organised with proven time management skills
  • Sound knowledge of office administration and customer service principles
  • Demonstrated experience in supervising and leading a team
  • Demonstrated in leadership and strategic planning
  • Fluent in English, desirable fluent both in Cantonese & Mandarin

A position description is attached.

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