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Team Leader - AOD - Shellharbour

Australian Community Support Organisation (ACSO)

Is this you?

  • Looking for the opportunity to lead and nurture a team of AOD clinicians, driving exceptional outcomes for clients in need?
  • Have extensive experience within the AOD field and excited to make a real, positive difference in a new program?
  • Seeking a rewarding role with competitive perks, flexible working arrangements, and a supportive organisation that values your growth and wellbeing?

At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to re integrate back into the community. If this sounds like you, read on!

What ACSO can offer you

  • Full time, permanent position available. Shellharbour location!
  • $93,860 base salary + 11% superannuation + NFP salary packaging options (more after tax $ in your pocket!)
  • Annual leave loading of 17.5%
  • Phone, laptop, and provisions to help set you up at home
  • Learning and development opportunities– including access to ACSO’s leadership development program and a dedicated leadership coach. In house training suite in complex presentations, risk assessment and management, compulsory treatment, ASSIST, MHFA, Trauma informed practice, personality disorders and more
  • Flexible working arrangements– includes options for an accrued day off or compressed hours, and the opportunity to work from home on a hybrid model with our Shellharbour hub
  • Career progression opportunities - leadership development programs and coaching, supervision training, opportunities for internal consultancy or secondments to other programs, and training to progress to Authorised Program Officer (APO)
  • Wellbeing initiatives – such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
  • Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

About the role

The Team Leader will be pioneering a brand-new program at ACSO alongside the Program Manager, leading and supporting a small team of AOD clinicians, building and maintaining local networks to ensure continuity of care and support for clients. The Team Leader will assess and monitor risk, establish and deliver high-quality service, and supervise and support their team to develop their emotional intelligence and resilience, whilst developing and maintaining skills to support the client group.

Daily, the Team Leader will lead, supervise, coach and develop team members in the performance of their duties, including creating and fostering a positive and cohesive team culture. They will be responsible for coordinating and conducting all employee management lifecycle activities including; recruitment, professional supervision sessions, performance counselling, inducting and training new team members, rostering, conducting annual performance planning and review meetings with the team, and conducting performance management with employees in partnership with Program Manager and/or People Experience Partner.

The Team Leader will hold a small case load of complex clients and provide evidence based AOD Counselling that incorporates forensic elements where necessary, and utilise strong report writing, develop realistic treatment plans and quality clinical documentation.

What we’re looking for

  • 2+ years’ experience as a people leader, with success in leading others in the delivery of program services.
  • Eligibility to enter New South Wales (NSW) prisons.
  • Strong demonstrated experience in providing evidenced-based counselling (e.g., Motivational Enhancement Therapy and Motivational Interviewing, Cognitive Behavioural Therapy, Mindfulness-Based Relapse Prevention, Dialectical Behaviour Therapy, etc.) to clients tailored through assessment and formulation of client centred treatment planning.
  • A contemporary understanding and approach in working with individuals who have co-occurring mental health and alcohol and other drug issues (i.e., dual diagnosis) or other co-occurring complexities (e.g., ABI and other disabilities).
  • An ability to work with challenging clients and complex issues, preferably in the AOD and/or forensic fields.
  • Experience in conducting clinical supervision, secondary consultation, and (with the support of more senior team members and/or People and Culture) performance counselling sessions with team members.
  • Demonstrated communication strengths in the areas of; interpersonal sensitivity, communicating sensitive information effectively, conducting difficult conversations in an empathetic and authentic manner.
  • Demonstrated understanding of how to build and foster a high-performance team culture.
  • Committed to continuous learning and professional development.
  • An ability to adhere to policy and procedure such as privacy, confidentiality and workplace health and safety.
  • Relevant sector experience is highly desirable.

How to apply

If you think you’d be a great fit – we’d love to hear from you!

To apply and view the position description (PD), please visit our careers website and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.

To learn more about this position, please contact Rob Biviano, Program Manager, on 0429 929 761.

Applications are likely to close early if a suitable candidate is found sooner, so we recommend applying early!

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia’s first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.

A position description is attached.

How to apply

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