Is this you?

• Are you skilled at writing persuasive and engaging multiplatform content?
• Can you create compelling narratives that effectively convey an organisation's vision, values, and success stories?
• Are you seeking to work in a supportive and values-driven team that prioritises your growth and wellbeing?

At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting people to thrive. If all of this sounds like you, read on!

What ACSO can offer you

• Full time, permanent position available located in Melbourne
• $73,803.60 base salary + 11.5% superannuation + NFP salary packaging options (more after tax $ in your pocket!)
• Annual leave loading of 17.5%
• Phone, laptop, and provisions to help set you up at home
• Learning and development opportunities - including access to ACSO's leadership development program and a dedicated leadership coach. In house training suite of client specific training including in Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, Inclusion and Belonging.
• Flexible working arrangements - includes options for an accrued day off or compressed hours, and the opportunity to work from home on a hybrid model with our locations across Melbourne
• Career progression opportunities - leadership development programs and coaching, opportunities for internal consultancy or secondments to other programs
• Wellbeing initiatives - such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
• Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

About the role

The Content and Communications Officer will be responsible for developing content to support a range of strategic activities including business development, advocacy and influencing and stakeholder engagement while also managing ACSO's communication channels. You will contribute to both internal and external communication efforts, collaborating with diverse stakeholders to produce engaging content that effectively conveys our messaging and objectives.

As an integral part of the communications function within the Strategy Unit at ACSO and reporting to the Communications Manager, the role works closely with key stakeholders, including the Service Design and Evaluation Team, People Experience, Operations and Data and Digital. This role aligns with ACSO's strategic goals and plays a pivotal part in driving key initiatives while clearly conveying our mission, values, and impact.

What we're looking for

• Exceptional written and verbal communication skills, demonstrating a strong attention to detail, clarity, and accuracy across all forms of communication.
• Proven ability to tailor content effectively for a variety of formats, including internal messaging, tenders, submissions, and digital narratives, ensuring consistency in tone and messaging.
• Strong organisational and project management skills, with the ability to multitask and meet deadlines.
• Proficiency in Microsoft Office Suite, SharePoint, and social media platforms.
• Basic design skills and familiarity with design software such as Canva and InDesign.
• A collaborative mindset and demonstrated ability to build and maintain strong relationships with a wide range of stakeholders.
• Passion for social justice, community engagement, and making a positive impact.
• Experience in web management (WordPress) and SEO.
• Experience in event coordination and promotional activities is advantageous.
• Note the Strategy Unit is a flexible working team with employees working remotely from a range of locations and experience with virtual team environments is an advantage. ACSO welcomes persons with lived experience of the justice system to apply for this position.

How to Apply

If you think you'd be a great fit - we'd love to hear from you!

To apply and view the position description (PD), please visit our careers website at the Apply Now link and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD. Please also provide a portfolio of your work noting the requirements of the PD.

To learn more about this position, please contact Gretel Van Lane, Communications Manager, on 0499 309 916.

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!

A position description is attached.

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.