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Case Manager - Youth Residential Recovery Program - Bendigo

Australian Community Support Organisation (ACSO)

Is this you?

  • Are you passionate about supporting vulnerable youth and believe in second chances?
  • Seeking a rewarding role with competitive perks, flexible working arrangements, and a supportive organisation that values your growth and wellbeing?
  • Have excellent skills in case management?

At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to re integrate back into the community. If this sounds like you, read on!

What ACSO can offer you

  • Permanent, full-time position available. Bendigo location!
  • $73,115.80 base salary + 11% superannuation + NFP salary packaging options (more after tax $ in your pocket!)
  • Annual leave loading of 17.5%
  • Learning and development opportunities - including access to ACSO's leadership development program and a dedicated leadership coach. In house training suite of client specific training including in Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, Inclusion and Belonging.
  • Flexible working arrangements - includes options for an accrued day off or compressed hours
  • Career progression opportunities - leadership development programs and coaching, opportunities for internal consultancy or secondments to other programs
  • Wellbeing initiatives - such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
  • Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

About the role

The primary purpose of the Case Manager position is to assist and support young people to improve their quality of life, to participate to their maximum potential in social, recreational, education and vocational activities, and transition to living successfully in the community. The position reports directly to the Team Leader - Youth Residential Recovery and will be involved in assessing and responding to individual client needs, and developing, reviewing and implementing Residential Support Plans (OnePlans), in consultation with participants and any other key supports.

What we're looking for

  • Demonstrated experience in case managing youth with mental health diagnosis and other co-morbidities and understand the complexity of their support needs.
  • An ability to develop positive relationships with participants and model appropriate social behaviours by communicating messages clearly and sensitively.
  • The ability to work as part of a team in a multi-disciplinary environment, as well as to work autonomously with a high degree of organisational skill.
  • Knowledge of the mental health systems and an ability to work within a residential recovery environment.
  • Knowledge of the range of health, welfare and community agencies ACSO's programs interface with.
  • A demonstrated ability to communicate, work with, and understand the needs of various client groups i.e. homeless, offenders, mental health consumers, addiction dependencies.
  • A demonstrated knowledge of the relevant and current legislation and policy relating to the client group as listed above.
  • Excellent administration skills including developing case plans, professional case noting, writing court reports and effective time management skills.
  • The ability to implement skill development and behaviour support plans.
  • The ability to work within a stressful environment.
  • High level interpersonal skills and an ability to communicate and negotiate, liaise and consult effectively with a range of people.

How to Apply

If you think you'd be a great fit - we'd love to hear from you!

To apply and view the position description (PD), please visit our careers website and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.

To learn more about this position, please contact Lesley Olsen, Team Leader, on 0437 808 877.

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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