• Love connecting with people?
• Love variety that requires great organisational skills?
• Be part of an organisation that supports a diverse and inclusive culture
• Salary: $55,800, plus 10.5% super, with generous salary packaging benefits of up to $15,899 per year

Based at our Osborne Park office in Perth, you will be required to work Monday to Friday, full time or part time. We are open to making any necessary adjustments for the right candidate.

What is the role?

Embark on something a little different to your current administration or customer service role. Work in a company that is literally changing lives, one quality assessment at a time. Youwill be the first point of contact for clients and customers ensuring ACNA is portrayed in a friendly and professional manner as well as providing administrative support to the different business units within ACNA and assisting with the effective running of the office.

What does this look like each day to be the Office Assistant for ACNA? No day is the same! But here is a typical week.…

• Create a great client experience by welcoming clients, suppliers and any other visitors to the ACNA office reception, assisting them with signing in and out.
• Use your organisational skills to assist with travel reservations and coordination of meetings.
• Provide support to assessment agency managers, team leaders and assessors by assisting with our referral process.
• Maintaining office stationery and kitchen supplies.
• Provide general administrative support in preparing and updating reports, presentations, spreadsheets and databases.
• Demonstrate your flexibility and prioritisation each and every day as this role is the information hub in our busy little office!

Who are we looking for?

If you identify as Aboriginal or Torres Strait Islander or you are a person with disability seeking a new career opportunity, we would love to hear from you!

You are a great communicator, a great independent worker (but really really love being part of a wider team) and are ready to spend your days ensuring a smooth-running office.

People will have called you all sort of different names. Authentic. Fun. Approachable. A little bit cheeky. Helpful. Caring. Lovely. Relentless. 

Sound interesting?

We have a recruitment process full of activities so you can try the role on for size. To help you consider your suitability for this role, we have included the Position Description and the Minimum Criteria. We provide a great initial induction and training experience and lots of ongoing learning.

About ACNA

Our charter says…

Access Care Network Australia provides assessment, coordination and case management services to connect eligible people with supports that build on their strengths.

But don’t let the jargon fool you. 

We're in business to change lives.  

We do that by helping our clients (and their families) get the support they need to live life their way.  

What does it take to do what we do?

3 things. People. People and people. 

First, only hire in the words of clients – “amazing beautiful souls” and never, ever, break that rule! Our recruitment process is unashamedly tough (and our training is even tougher!) because what we do at ACNA is a privilege – not an obligation.  So, we only hire people when we are absolutely confident they’ve got what it takes to make a difference. Think you do?  Then join us!

Something else that is good to know about ACNA – we love all ages and all life stages. If you need a little bit of flexibility and want to be part of a team that bubbles with life experiences, that’s us! If your lived experience is as an Aboriginal or Torres Strait Islander person we would love for you to apply!

Last of all, you need to measure success in people, not data points. We’re yet to find a data point that captures the life-changing impact of an assessment that gives a daughter’s 92-year-old father the renewed confidence to live independently. But each and every day we get a front row seat to these amazing client stories that remind us all why we’re here (and the life-changing power of really great assessments!).

With all our focus on people you might get the impression we’re anti-technology.  Not at all! But in delivering over 400,000 assessments we’ve found technology comes second to the power of conversation.

What makes us tick?

Simple. We want people to be their best. 

But at ACNA this isn’t something we just write on a poster: ‘being our best’ is a way of life. It’s our credo. It’s a life-long personal commitment to be…

• Always learning
• Always growing 
• Always sharing

Choose ACNA!

We could insert a spiel here demonstrating what a great organisation we are to work for, but instead we invite you to listen to stories from our team in our podcast.

Sure, we work hard and have contractual KPIs to meet, but we also want you to have a great work experience with ACNA and leave us better off than when you arrived through the provision of great learning opportunities and clear connection to the senior leadership team.

Ready to Apply? 

Well good news, we have even made it easy!

Simply answer the survey we have created to collect all the necessary information by pressing Apply Now. No letter or response to selection criteria is required, but do be ready to attach your CV.

Once you apply we will check your application and then contact you about the next stages of the process. Our recruitment process is a little different to most! We use lots of activities to give you an opportunity to understand the way of working and your typical day. We start to get to know you through your application, then we move into group video discussions and end the process with practical activities. You will need to be available for recruitment activities (about 2.5 hours in total) mid to late November. We look forward to welcoming our new team members as soon as possible! 

Questions?

You can learn more about ACNA here including our benefits such a flexible working, salary packaging and career opportunities.

Still have questions?

If you still have some things you would like clarified you can contact us via [email protected] using the subject line: Office Assistant enquiry via EthicalJobs or call 1300 972 920.

A position description is attached.