Join us and SHAPE THE FUTURE FOR Older AUSTRALIANS

In a sector that's constantly evolving, demand for our high-quality services is growing, and so are we. We believe in making a lasting impact and treating our clients with the utmost care. That’s why we’re seeking caring, driven and enthusiastic people to join us in shaping their future.

ACNA doesn’t just adapt to change — we lead it. Whether it’s navigating major aged care reforms, embracing new technology to better serve our clients, or supporting our internal teams, we’re committed to building a workplace that thrives on understanding and purpose.

Why Join Us Now?

• Purpose-Driven Work: Your contributions will directly impact the lives of older Australians, their families and communities.
• Hybrid Work Environment: This role is primarily office-based, with the flexibility to enjoy working from home by arrangement with your manager.
• Flexibility & Support: We welcome team members with diverse skills and interests, who value flexibility.
• Growth in Motion: Uncertainty breeds opportunity — and we’re investing in your development every step of the way.
• Competitive salary: $ $35.64 per hour plus guaranteed super, with generous salary packaging benefits of up to $15,899 per year.
• Uniform Allowance: Enjoy a $200 annual allowance to purchase ACNA-branded shirts and tops, refreshed each year on your anniversary date.
• Health & wellness programs

what is the role?

• 1x PT ongoing office administrator position is available in our Out of Hospital Care team. This position offers great balance at 36 hours per fortnight, working 6 days per fortnight.
• Based in our Sutherland office, Sydney.

Here is a typical week for an Office administrator:

• Receive invoices and process within 5 business days of receipt
• Reconcile to reports of scheduled services
• Communicate with Service Providers if an invoice is incorrect.
• Identify what has not been invoiced and follow up either the Case Manager to query the scheduled item or the Service Provider to ensure invoice has been issued either via phone and/or email.
• Ensure full reconciliation leaving no unreconciled services present in the report.
• Any other clerical duties as requested by the OoHC Program Manager.

Who are we looking for?

• Authentic. Fun. Genuine. Brilliant. Approachable and a little bit cheeky.
• You have strong time management skills and love administration.
• A Certificate III in Accounts Administration would be a great advantage!
• Intermediate Excel skills, including filtering, sorting, and basic data handling.
• Strong communication skills, with the ability to engage effectively with a range of internal and external stakeholders while positively representing ACNA.
• Proven ability to prioritise a high-volume workload, particularly handling large volumes of invoices daily.
• A flexible and adaptable approach to work, with the ability to manage fluctuations in workload.
• You can follow direction, work independently and as part of a team to achieve team/project outcome

To submit your application, please click 'Apply Now' by the closing date.

No letter or response to selection criteria is required, but do be ready to attach your CV. Without the Type form, your application will not be received and therefore not processed.

Once submitted we’ll be in touch. Our recruitment process is a little different to most.We use interactive activities to give you a real feel for the role. We start to get to know you through your application, then we move into group video discussions (GVDs) and end the process with a few hours of activities so you can show us what you are made of.

IMPORTANT dates:

• We will host 1-hour online Group Video Discussions (GVDs) between 23 - 25 June 2026.
• If you are successful in the GVD, you will be invited to attend an online Recruitment Centre on 29 June 2026.
• Compliance Checks are required for suitable candidates after the RC and takes roughly 5 business days to complete.
• Successful candidates will receive an offer, with an anticipated start date of 15 July 2026.
• We recruit on a rolling basis and encourage you to apply as soon as possible!

Questions?

Learn more about ACNA by visiting our website - www.acna.org.au.

If you have any questions or would like more information, please email [email protected] using the subject line: Office Administrator enquiry via EthicalJobs.

A position description is attached.