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Breastfeeding Helpline Services Administrator

Australian Breastfeeding Association
  • 0.6 FTE SCHADS Level 3.1 plus Superannuation. Salary packaging is also available (Negotiable)

The Australian Breastfeeding Association (ABA) is Australia’s leading authority on breastfeeding. ABA’s 800+ volunteers provide quality, evidence-based, mum to mum breastfeeding information and support to mothers, their families and health professionals through the delivery of a range of highly regarded support services including the National Breastfeeding Helpline, LiveChat the mum2mum app and local group meetings across Australia.

An exciting opportunity exists for a self-motivated individual to join our Breastfeeding Helpline Services team in the position of Helpline Services Administrator.

The role

Reporting to the Senior Manager Helpline Services & Volunteer Support, the purpose of this role is to provide administrative support for the provision of the Australian Breastfeeding Association’s National Breastfeeding Helpline services.

This position will provide you with the opportunity to work closely with a committed and passionate team of both paid and volunteer staff in a high achieving and rewarding team environment.

Whilst this role to be ideally based at ABA’s national office in Melbourne, the opportunity for flexible work arrangements can be discussed. Employment is for 22.5 hours a week and can be flexible to suit school hours.

The position description can be found at https://www.breastfeeding.asn.au/breastfeeding-helpline-services-administrator

Selection criteria

To be successful in this role it is essential that you have:

  • Proven computer skills, including experience and expertise in the use of MS Office and databases and the use data to create charts and reports
  • Strong organisational, planning and time management skills with an ability to prioritise and manage workload, meet deadlines and adapt to changing circumstances
  • Ability to work as part of team and contribute to the motivation and achievement of team goals
  • Ability to both take direction and to be self-directed in the completion of tasks
  • Previous experience of working in administration and with volunteers are highly regarded for this role

What you can expect from us

At ABA, you will be part of a highly committed, supportive team who are passionate about enabling mums and babies to achieve the best start in life.

Our long planned digital transformation is about to go-live and launch the Association into an exciting new growth phase.

As an employee of a registered charity, you can salary package up to $15,900 each Fringe Benefit Tax (FBT) year for general living expenses.

Our work environment is flexible and inclusive. ABA embraces diversity. All qualified candidates applying for this position will be considered regardless of race, religion, gender identity, sexual orientation, disability or age.

A detailed position description can be found on our Positions Vacant page. For any further information contact Paula at [email protected] using the subject line: Breastfeeding Helpline Services Administrator enquiry via EthicalJobs.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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