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Supporter Acquisition Specialist - Sydney / Brisbane / Melbourne

Dementia Australia

Work at Dementia Australia and be part of a passionate team committed to making a difference. We value our people and are proud to offer flexibility, attractive salary packaging options and employee support programs.

About the role

Full time permanent position based in North Ryde, NSW, Milton, QLD or Parkville, VIC. Reporting directly to the Supporter Acquisition Lead, you will be responsible for:

  • Supporting the delivery of targeted acquisition campaigns across digital and community channels to increase supporter engagement.
  • Coordinating campaign logistics including creative briefings, timeline management, and campaign delivery.
  • Analysing and reporting on campaign performance, using data insights to drive improvements and reduce acquisition costs.
  • Managing and tracking fundraising budgets, including income, expenses, and accurate financial reporting.
  • Leveraging fundraising platforms such as Funraisin and Grassrootz to support active and third-party events.
  • Building relationships with new communities and organisational partners to expand fundraising reach.
  • Collaborating on supporter journey activities to ensure new donors are welcomed and retained effectively.
  • Assisting in the delivery of high-quality fundraising events, providing logistics and volunteer support.

What is in it for you?

Salary benefits: We offer all employees the opportunity to salary package up to $15,900 each year for living expenses and up to $2,650 each year for meal and entertainment benefits.

Leave allowances: In addition to your annual leave allowance, you will receive one day paid birthday leave, paid days off during our end of year closure period (if these days fall within your regular working schedule), up to six weeks parental leave and 17.5% annual leave loading.

Work/life balance: Flexible, hybrid work arrangements.

Employee benefits: Access to discounts and savings at over 450 retailers across Australia. Wellbeing programs and access to free and confidential counselling sessions for you and your family plus access to continuous professional development, staff recognition programs and paid study leave.

About you

To be successful in this role, we are looking for someone with the following:

  1. Tertiary qualification in Business Administration, Marketing, Management or a relevant field.
  2. 2 years or more experience working in a similar fundraising role, preferably for a not-for-profit organisation.
  3. Collaborates with others to remove barriers and break down silos.
  4. Understands and uses available technologies and information to maximise efficiencies.
  5. Achieves results through a commitment to quality, planning and efficient resourcing.
  6. Uses effective time management skills to plan, evaluate and organise work demands.
  7. Communicates clearly and openly with different audiences.

Our culture statements

  • We are aligned in our Purpose
  • We lead with our Head and Heart
  • We work together Collaboratively

About us

Dementia Australia is the national peak body and source of trusted information, education and services for the more than 433,300 Australians living with dementia, and the more than 1.7 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. No matter how you are impacted by dementia or who you are, we are here for you.

next steps

To submit your application, please click 'Apply Now' by the closing date.

For specific role enquiries, please contact [email protected] using the subject line: Supporter Acquisition Specialist enquiry via EthicalJobs.

Please note, applications that do not contain a covering letter that addresses each of the key selection criteria in the About you section, will not be considered.

Apply now

Applications for this role will take you to the employer’s site.

Dementia Australia's logo
Apply now

Applications for this role will take you to the employer's site.

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