Work at Dementia Australia and be part of a passionate team committed to making a difference. We value our people and are proud to offer flexibility, attractive salary packaging options and employee support programs.

About the role

Reporting directly to the Team Leader Client Services, you will be responsible for:

• Supporting clients to identify suitable services and referral pathways and assisting with the development of individual strategies to promote wellbeing
• Providing specialist and intensive assistance to help individuals impacted by dementia to understand and access aged care services and connect with other relevant supports in the community, including My Aged Care
• Ensuring services are delivered from an enablement perspective, empowering clients to take an active role in directing their own care and services
• Documenting all client activity and other appropriate information in line with professional and legal standards

What is in it for you?

Salary benefits: We offer all employees the opportunity to salary package up to $15,900 each year for living expenses and up to $2,650 each year for entertainment benefits.

Leave allowances: In addition to an annual leave allowance of 20 days, you will also receive three days paid end of year closure leave, one day paid birthday leave, up to six weeks parental leave and 17.5% annual leave loading.

Work/life balance: Flexible, hybrid work arrangements.

Employee benefits: Wellbeing programs and access to free and confidential counselling sessions for you and your family.

About you

To be successful in this role, we are looking for someone with the following:

1. Knowledge and understanding of the impacts of dementia for individuals, carers and their support networks, including the challenges that can be experienced following a diagnosis and when trying to access supports
2. Thorough understanding of the health, community and Aged Care service sectors
3. Proven ability to quickly build rapport with a diverse range of clients to enable effective advocacy and the achievement of individual client goals*
4. Experience in liaising with and developing relationships with other service providers and agencies
5. Excellent verbal, interpersonal and written communication skills, including the use of active listening and reflective questioning
6. A formal qualification in a related field of either social work, allied health, nursing and/or significant experience working with clients in the delivery of a community-based service or within a health related field.

Our values

• Diversity and Equality
• Respect and Inclusiveness
• Integrity and Accountability

About us

Dementia Australia is the source of trusted information, education and services for the estimated half a million Australians living with dementia, and the almost 1.6 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. No matter how you are impacted by dementia or who you are, we are here for you.

For specific role enquiries, please contact [email protected] using the subject line: Dementia Support Specialist - Care Finder enquiry via EthicalJobs.

Please note, applications that do not contain a covering letter that addresses each of the key selection criteria will not be considered.

A position description is attached.