At Windermere, we are committed to outcome-focused care for children, families and individuals and to making a positive difference in the community. As well as tailored support services for individuals and families, Windermere provides a varied scope of community programs designed for disadvantaged and vulnerable people.   

About the Role

We are currently seeking a Permanent Part time Reception and Administration Officer to join our team (Monday and Thursday 9.15am-5.21pm and Friday 12.45pm-5.21pm) with the availability to cover periods of staff leave as required.

As a member of Windermere’s Reception and Administration team, you will provide exceptional front of house reception and administration support to our consumers and staff. The successful applicant will be based at our Narre Warren Head Office, and may be required to work from our Pakenham office at times. Your core responsibilities include managing incoming telephone calls, face-to-face enquiries, and consumer appointments along with various administration tasks. 

Why Windermere?

Windermere fosters a culture of flexibility, support, and wellbeing. We have a wide range of workplace benefits including:

• Generous salary packaging increasing your take home pay.
• Staff benefits across retail stores, supermarkets, entertainment and restaurants.
• Above Award Personal Leave and 17.5% annual leave loading.
• Rostered and gifted days off, leave loading, employee referral programs, study leave and opportunities for professional development.
• Work for a reputable NFP organisation that gives back to our community.
• Inclusive, supportive environment with a highly motivated Property Team.

Workplace culture - what staff are saying...

Over 80% of our staff tell us that we have a happy workplace with a team dedicated to supporting our consumers and each other.

“Windermere’s values resonate with me and there is a strong sense of shared commitment to achieving our service gaols across the team. The management team are great to work with, collaborate and considered about the best way to respond to the needs of the team and consumers as they arrive.”

“I love Windermere as a company and I am so proud to say I work for Windermere, which is never something I have had in the past – I feel like Windermere makes a difference in so many people’s lives, including my own.”

Windermere is committed to equity & equality for consumers and employees, this by building diverse and inclusive services and work environments, where all peoples from Aboriginal & Torres Strait Islander, CALD, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy 2021 to 2024 as we seek to provide a diverse workforce at all levels.