• Work with a rapidly growing organisation committed to social justice
• Wintringham promotes ongoing training and professional excellence
• Competitive rates: $37.72 - $44.68/ hr (dependent on qualifications + experience)
• Generous motor vehicle allowance in addition to base pay rate - $8.65/hr
• Access to Salary Packaging
• Part Time Fixed term role – ending 31st of March 2024
• Based in Shepparton, working across the Hume Region (VIC)

Who are we?

Wintringham is a specialist not-for-profit company providing an extensive range of aged care, housing and related support services to elderly men and women who come from a homeless background. We employ over 1000 staff and operate from multiple offices in Melbourne, Regional Victoria and Hobart. Our regional team of Carer’s, Case Managers, Outreach Workers, Care & Support Workers and Recreation staff provide holistic care and support to clients who live independently in their own homes.

Your new role

We are currently seeking a flexible and enthusiastic Housing Support & Outreach Worker to join our regional site based in Shepparton on a Part Time fixed term basis, on the 31st of March 2024 for 9 days per fortnight, however we would consider a 0.8 FTE schedule for the right candidate .

Responsibilities and duties will include:

• Provide housing support, conduct assessments, and document plans for Wintringham residents and Care Finder outreach clients facing homelessness.
• Connect clients to clinical and social services, assisting with referrals and case management.
• Maintain accurate client records and monitor service quality.
• Address social isolation, help maintain tenancies, and respond to client feedback.
• Promote a client-focused approach, adhere to policies, and ensure safety and confidentiality.

What we require from you:

• Experience in a support worker role and/or case management with specific training and/or experience in AOD, mental health and family violence or homelessness services
• Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support
• Knowledge of Commonwealth and State government policies, standards and compliance requirements
• Knowledge of and commitment to continuous quality improvement
• Commitment to the organisation and its philosophy of social justice
• Well-developed communications skills and the ability to engage with people from varying backgrounds
• An understanding of the housing and homelessness service sector, My Aged Care, NDIS and other relevant service systems

What is in it for you?

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

• Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
• Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
• Free access to wellbeing services + discounts to retailers: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s leading retailers.

We are looking for candidates with the following:

• A qualification in Social Work, Social Sciences, Welfare or equivalent
• Outreach skills including the ability to locate and establish rapport with both socially isolated people and people with challenging behaviours
• Experience in working effectively and sensitively with a broad range of clients
• An understanding of the Housing and Homelessness Service sector, My Aged Care, NDIS and other relevant service systems
• A current drivers licence, and reliable vehicle
• Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support
• Well-developed communication skills and the ability to engage with people from varying backgrounds
• First Aid Certificate

This sounds great! How do I apply?

For more information about this exciting role, you can view a copy of the Position Description via our website.

Applications can be addressed to Maria Tohill (Manager Housing and Homelessness – Regional Victoria & Tasmania) and submitted by clicking Apply Now and filling out the required information.

Please upload your documents in PDF format.

Successful applicants will be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both of these parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including being vaccinated for influenza in 2023 having three doses of a COVID-19 vaccine before commencing employment, and must provide evidence.

Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.

The safety of all older people is paramount and we have zero tolerance for family violence including elder abuse.

Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.

Diversity and inclusion makes our community and Wintringham stronger, and contributes to helping us end homelessness for older people.