About us

The Victor Chang Cardiac Research Institute is dedicated to finding cures for cardiovascular disease through world class medical research. Established in 1994, it is the legacy of legendary heart transplant surgeon Victor Chang. Renowned for the quality of its breakthroughs, the Victor Chang Institute is working to discover better ways to diagnose, treat and ultimately prevent the onset of heart disease.

The role

The Direct Marketing Coordinator is an integral part of our Fund Development team. Your day to day activities will be diverse, utilising direct marketing strategies and tactics across mail, telemarketing, face to face fundraising, email, digital and social channels to both acquire new supporters and engage current supporters. In this role you will:

• Assist in the development and implementation of multi channelled direct marketing appeals and communication pieces
• Provide end-to-end campaign coordination including planning, concept development and stakeholder management.
• Track marketing activity and conduct post campaign analysis reports
• Coordinate activities related to our regular giving program including coordinating supporter journey, retention marketing and upgrade campaigns
• Assist with the administration and due diligence of our face to face fundraising program including maintaining complaint and mystery shopping spreadsheet, checking location rosters and updating policy documents
• Assist with the management and reporting of online leads relating to our telemarketing program and assist in quality control checks such as listening to tele-fundraising calls

What you can expect in this role:

• Exposure to multiple Direct Marketing channels including face to face, direct mail, telemarketing and online.
• The chance to work in a dynamic and supportive team environment
• Attractive salary packaging options

We would like to meet you if you possess:

• A minimum of 2 years direct marketing experience
• Project coordination experience
• Highly developed organisational skills with strong attention to detail
• Excellent written communication and relationship management skills
• Experience managing a variety of stakeholders
• Intermediate to advanced Microsoft Excel
• The ability to work in a team but also operate independently

What we offer:

• Salary packaging
• State of the art facilities
• Stimulating work setting focussed on cutting edge medical research
• Collaborative team environment

We strive to ensure our staff and students enjoy a great working environment. We value and are committed to providing a working environment that embraces diversity and gender equity and promotes flexible working arrangements for staff to balance working requirements and personal needs.

Come and work with us & help make a difference.