About Uniting 

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. 

Our services are in the areas of aged care, disability, early learning and community services, and chaplaincy. 

About the Role 

Uniting is seeking experienced ACFI/Quality Coordinator.

As an ACFI/ Quality Coordinator you are responsible for the ACFI/Quality Coordination at the designated homes.  

This is a local service leadership role that requires skills in mentoring and education, communication, and computer literacy. Ongoing operational support will be provided to ACFI/Quality Coordinators from key staff such as Quality Improvement Specialist, Quality Improvement Lead and ACFI Funding Specialist.  

ACFI/Quality Coordinator Role:

ACFI Coordinator:

• Work directly with Service Manager/s and the local team to improve revenue through ACFI.
• Implement the organisation’s ACFI management system at a local level.
• Monitor and audit local ACFI performance as well as identify continuous improvement opportunities to improve the revenue generation for the local team and the viability and appropriateness of the existing ACFI systems and processes.
• Deliver training on ACFI to Services Managers and local teams.
• Assist the Quality Improvement & Funding Specialist with ad-hoc ACFI/financial reporting to the senior management team.
• Provide input, where requested, on the development of ACFI capability training programs.
• Contribute to the planning and evaluation of resident care and clinician education programs in order to address identified ACFI requirements.
• Embed the associated comprehensive and nursing assessment and care planning process with registered nurses at the local level.
• Participate in and comply with all quality management systems and processes.

Quality Coordinator:

• Work within relevant government legislation and Uniting policies and procedures.
• Manage queries and complaints from our clients and their families, as well as your co-workers and other service providers, that come your way in a confidential and timely manner. 
• Ensure monthly audit tools are completed as delegated by the service manager.  
• Monitor equipment to ensure it’s in safe working order and request maintenance and repairs when needed and reduce client incidents and unsafe work practices
• Monitor and coordinate the adherence to the homes audit schedule collaborating with the Quality Registered Nurse.
• Provide assistance, relevant explanation sheets and advice to staff when delegating audits for completion, collaborating with the Quality Registered Nurse. 
• Consider content from audits, surveys and other data gathering and contribute suggestions for the plan for continuous improvement. 
• Assists/ provides manager/ DSM with required data for monthly reports.
• Promotes quality improvement processes and encourages staff to provide feedback and ideas on initiatives for improvement. 

Qualification/Requirements:

• Qualifications: Certificate III in Aged Care/Individual Support with relevant extensive experience in a similar role with proven capabilities to work at this level.
• Desirable: Certificate IV in Aged Care/Individual Support.
• Flu and COVID Vaccination

Experience:

• Typically, this role will require three  or more years’ experience in your field of expertise. You will have excellent written and verbal communication skills, be organised, systematic, thorough, accurate and disciplined. You will be continuing to develop in your area of expertise and be expected to provide innovative ideas to solve problems in your discipline.  It is expected that you will possess good skills at navigating a complex organisation, forging relationships, and managing through influence rather than direct authority as required. 

The Benefits

You will be generously rewarded with a unique salary package & enjoy working within a highly-regarded, person-focused facility. 
A great support structure is in place, with a terrific executive management team. You will be given all the tools to succeed in this position. 

• Salary Packaging
• Excellent opportunity for career progression and learning opportunities
• Join an organisation with genuine growth & expansion on the horizon

Don’t miss out on this new and exciting opportunity. Apply today! 

Employment with Uniting is subject to satisfactory background checks which include a National Police Check and Reference Check.

At Uniting we believe vaccination to be the best way to keep our employees and clients safe from COVID-19.  We require all employees to be fully vaccinated against COVID-19 as a condition of employment.