We are looking for a Client Support Officer who can provide hands-on support to our service users, including connection assistance and personal care assistance in a supportive team environment.

Anyone who requires assistance when travelling is a Travellers Aid service user, with the majority of our users being people with a disability or requiring mobility assistance.

We are recruiting for our sites at Southern Cross Station and Flinders Street Station with occasional work at pop-up sites in Melbourne and regional Victoria.

WHAT WE OFFER:

• Thorough induction and supportive team environment to empower you to succeed
• Agile and adaptive organisation with strong social values
• Dynamic and diverse job roles at centrally based locations (Southern Cross Station and Flinders Street Station with occasional opportunities to work at events or pop-up sites across Melbourne and regional Victoria)

WE ARE LOOKING FOR SOMEONE WHO HAS:

• A can-do attitude
• Experience working with people with disabilities, older people and people from diverse backgrounds
• Current Victorian Drivers Licence
• Weekend and evenings availability highly desirable

Personal care qualification or equivalent at the level of Certificate Ill or greater, such as Certificate IV in Disability studies or nursing studies essential

Please contact Anja Schwiezke, Workforce Development Coordinator on 03 9654 2600 or [email protected], using the subject line: Client Support Officer enquiry via EthicalJobs, for more information on the role or for a confidential discussion.

A position description is attached.