Do you have great attention to detail?

Are you looking for a rewarding career in a growing industry?

Do you share our values of Integrity, Connectedness, Individuality and Courage? 

About Us

The Bridge Incorporated is a progressive and innovative values-based organisation that provides a variety of support services to individuals with a disability as well as young people from disadvantaged backgrounds from various locations in the South-east region of Melbourne.

The Role

Using your strong administration and organisational skills, and interest in NDIS requirements, you will join an experienced team supporting participants at our service in Pakenham. 

You will focus on providing a high level of customer service to visitors and those who make phone or email enquiries.  You will play an important role in ensuring participant NDIS files are up to date and accurate, and all agreed activities have been signed off and funding claims made.   

We are looking for applicants who

• Have strong administration skills, can prioritise tasks, have close attention to detail and efficient data entry skills
• Customer Service experience
• Experience with or an interest in learning NDIS requirements including data collection and storage and funding requirements
• Enjoy working collaboratively in a team environment

At times, this role may be required to travel to other services within the Casey area.

The benefits for you?

• Salary Packaging
• Leave Loading
• Being part of a supportive environment
• Enjoying a rewarding career
• Discounted Health Insurance and access to our Employee Assistance Program 

How to apply:

If you meet the key selection criteria and are interested in the position, please click the 'APPLY NOW' button to submit your cover letter and resume.

Please address any additional questions to Amelia (Mia) Petzke (People and Culture Advisor):

• E: [email protected], using the subject line: Reception and Administration Officer enquiry via EthicalJobs
• P: 03 8710 8503

Key Selection Criteria

Essential:

• Excellent customer service and interpersonal skills.
• Competent administration and reception skills for all general administration tasks.
• Organisational skills and ability to build rapport with Coordinators and Managers, people with a disability, and other key stakeholders.
• Good organisational and time management skills and ability to manage competing priorities.
• A demonstrated ability to work independently and as part of a team.
• IT skills in the use of the MS Office Suite especially Excel/Databases.

Desirable:

• Experience in a health, disability, aged care or community setting is advantageous
• Knowledge of the NDIS price guide and expertise in maximising service delivery options based on funding allocated to support area.
• Hold a current drivers licence. 

Please note

This role is being re-advertised after having been advertised recently.  

The Bridge is committed to building a workplace culture that values diversity and inclusion.

Appointment to the position is subject to obtaining and maintaining a satisfactory NDIS Worker Screening Check and two satisfactory reference checks. This role is only available to those who hold the right to work in Australia. Furthermore, all employees of The Bridge must have had at least three doses of the Covid-19 vaccination, or a valid exemption.

The Bridge Connects is a service of The Bridge Inc.

To submit your application, click Apply Now.