• Generous salary sacrificing package available
• Modern office in central and handy location close to transport

The Organisation

Established in 1986, Tenants Queensland is a specialist state-wide community legal service for tenancy law matters and provides free tenancy law advisory services for residential tenants.

Tenants Queensland manages the Qld Statewide Tenant Advice and Referral Service (QSTARS) and has the following exciting employment opportunity.

For more information on the QSTARS Program go to:  www.tenantsqld.org.au.

The Role

The TQ QSTARS Tenant Advice Worker (part time) plays a critical role in the delivery of expert, accurate and consistent tenancy advice and casework services to residential renters.

With a commitment to the principles of social justice, you will be responsible for the delivery of tenant advisory services in the TQ Brisbane and North Coast office.  These services aim to empower and support Eligible persons by providing advice regarding tenancy law related issues by appropriately working on client referrals from the QSTARS Hub contact centre to the QSTARS regional office and at times from other community service providers.

You will have relevant knowledge and experience, or the ability to rapidly acquire the knowledge of Qld residential tenancy laws and possess a professional phone manner. 

The ability to relate to people from different cultural and socio-economic backgrounds is essential. A tertiary qualification and previous experience working in the Social Welfare or other community related sector is desirable.

You will have highly developed verbal and written communication skills, including presentation, consultation, inter-personal skills and computer literacy, and the ability to work in a high functioning team to successfully achieve program outcomes and outputs.

next steps

Please see the attached Position Description for a thorough outline of the role.

If you would like further information, please contact Nerida McAlister on (07) 3832 9447.

To submit your application, click Apply Now.

TQ is an equal opportunity employer.