• Full time permanent position
• Redfern office location close to public transport
• Use your skills to make a difference in the lives of those most vulnerable

The Company

The Salvation Army is a nationwide, multi-functional Not-For-Profit organisation with international reach. Our Australian presence is highly visible with 10,000 employees in over 1,500 locations. We have been making a significant contribution and impact to Australian communities for over 150 years.

The Role

We are seeking experienced Research Analysts who will design, implement and manage research projects within the Mission Department. The role also includes conducting literature reviews, data collection and analysis, participation in the design and execution of research, evaluation and outcomes measurement of social/community programs, producing reports and preparing short briefs and agendas for Social programs and other frontline expressions.

Duties include:

• Design, implement and manage research and evaluation projects (including outcomes/impact measurement), and conduct research and evaluation activities according to best practice. This may include facilitating focus group and/or workshop and conducting phone interview and surveys as relevant to the assigned projects.
• Interpret data, analyse results using quantitative/statistical and qualitative methods, and write reports to provide meaningful insights into TSA Mission Department and frontline services
• Review, develop and implement data collection systems and other strategies to optimise data quality for analysis
• Conduct literature and systematic reviews, and produce correspondence, reports and presentations to diverse audience

What we are seeking from you:

• An understanding, empathy, appreciation and the ability to promote the values and ethos of The Salvation Army
• At least 2 years' experience in qualitative and quantitative research and/or program evaluation and outcomes/impact measurement
• Experience in working or conducting research and evaluation in any of these areas is desirable: housing and homelessness, domestic violence, and addiction (gambling, drug and alcohol).
• Experience in delivering culturally appropriate research and evaluation with Aboriginal and Torres Strait Islander community and cultural and linguistically diverse community is highly regarded.
• Strong problem solving, critical thinking and analytical skills, with proven ability to collect, organise, analyse and disseminate significant amounts of complex information with attention to detail and accuracy.
• Intermediate statistical level and experience using statistical packages to analyse large datasets (Excel, SPSS, R, SAS, etc)
• High computer literacy, particularly with Microsoft Excel, Word, Power Point
• Excellent report writing skills, verbal communication and research presentation skills
• Mature person with can-do attitude and able to adapt to changes and new ideas
• Bachelor Degree in relevant fields, such as in Statistics, Public Health, Epidemics, Psychology, Community Services, or similar qualifications
• Outstanding academic record

Desirable Requirements:

• Capacity and willingness to learn new software, research and evaluation methods, and work routines quickly
• Flexibility in responding to new research opportunities as they arise
• Experience in data cleaning and data mining of a large database
• Ability to multitask and prioritise daily activities to meet competing deadlines
• Ability to consult and negotiate with a range of internal and external stakeholders
• Ability to work in a team environment and independently
• Prior volunteer experience in community and social justice related programs

A full Position Description is attached below.