Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. 

The Salvation Army Australia's Homelessness Stream provides high quality, person-centred services to people at risk, and or experiencing homelessness. We support all cohorts in case management, financial assistance, connection and referral to other specialist services. Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home.

About the role

We are seeking a values-driven and dedicated Team Leader - Front of House, reporting to the Centre Manager. You will lead and oversee the daily operations of the Front of House functions. This incorporates the work of 21-day Case Worker, intake and Assessment and Support Worker teams.

You will successfully

• Maintain a collaborative working partnership with the Team Leader - Client Services
• Build positive relationships with stakeholders and the community to enhance service delivery for clients
• Supervise and support all the Front of House team functions
• Develop, review and update processes for a more streamlined service delivery
• Review and improve internal processes consistent with the QIP National Accreditation assessment under the guidance of the Site (Delete) Centre Manager The Beacon
• Provide pro-active management of client risks in consultation with residential case workers (clients not sighted; clients not taking medication; behavioural issues; B&L.)
• Contribute to the improved processes and policies in line with constant reviewing of operational processes​

This is a permanent full-time position located at The Beacon, Northbridge.

What you will bring to the role

• Appropriate tertiary qualifications in Social Work, Social Welfare, Community Development or related field and relevant experience in a Social Service environment as specified in the award description.
• Relevant experience in a social service environment including experience in supervising staff.
• Previous experience in Homelessness or Human Services sector (Desirable)
• Current First Aid Certificate with CPR
• A current WA Driver's licence
• A willingness to undergo a National Police check

Benefits of working at The Salvation Army

• We offer our eligible employees NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
• Employee Assistance Program - Independent confidential counselling service
• Flexible working conditions
• Financial, retail and lifestyle discounts and benefits
• Discounted health and fitness programs through Fitness Passport
• Generous Parental Leave offering of 12 weeks
• Up to 5 days paid leave per year to support a TSA program or activity
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.