Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

Why this role matters

The Salvation Army Australia's Homelessness Stream provides high quality, person-centred services to people at risk, and or experiencing homelessness. We support people of all ages with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

About the role

We are a team of value-driven and proactive Intake & Assessment Workers looking for a new teammate. You will work in collaboration with other dynamic professionals to ensure people are supported in line with the Trauma-Informed Care principles.

You will successfully:

• Support the Team Leader to engage with service users within Trauma-Informed Frameworks & participate in the Intake & Assessment process
• Support individuals to encourage self-determination and provide person-centred care
• Update and maintain case notes and care plans in coordination with case management
• Collaborate with your colleagues to address potential high-risk situations and minimise any hazards
• Identify service gaps and risks and make recommendations for service delivery improvements to the Team Leader
• Maintain a clean and tidy work environment, including practical caring tasks such as cleaning rooms, making beds, preparing laundry and preparing premade meals and beverages

This is a service-based casual position that includes 24 hour shift work (days, afternoon, nights and weekends) we require you to be available to cover these shifts times and days. This role is located close to Central Railway in Surry Hills, NSW. Salary and conditions are in accordance to SCHADS Crisis 1.

What you have

• Minimum Certificate IV in Community Services or equivalent required
• A current NSW Drivers Licence
• Previous or current experience working in a community service setting, particularly with those experiencing homelessness is desirable
• Strong oral and written communication skills
• First Aid / CPR Certification required (or willingness to obtain one)
• Mental Health First Aid Certificate desirable
• Valid NSW Employee Working with Children Check
• A willingness to undergo a National Police Check

We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure.

What we offer

• Employee Assistance Program - Independent confidential counselling service
• Financial, retail and lifestyle discounts and benefits
• Discounted health and fitness programs through Fitness Passport
• Up to 8 weeks leave per year through our purchase leave scheme
• Generous Parental Leave offering of 12 weeks
• Up to 5 days paid leave per year to support a TSA program or activity
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

Enquiries only

For a copy of the Position Description, please email [email protected] using the subject line: Intake & Assessment Worker enquiry via EthicalJobs, please include Position Description request: R28824 Intake & Assessment Worker.

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.