• Membership Officer – 9-day fortnight (with full pay) & hybrid
• 12 months parental leave cover

THE ORGANISATION

The Thoracic Society of Australia and New Zealand Ltd (TSANZ) is a health promotion charity whose mission is to lead, support and enable all health workers and researchers who aim to prevent, cure, and relieve the burden, disability and mortality caused by respiratory conditions.

The TSANZ is the only Peak Body in Australia that represents all health professionals working in all fields of respiratory health and has a membership base of over 1,800 individuals.

The TSANZ is a leading provider of evidence-based guidelines for the treatment of respiratory conditions in Australia and New Zealand, undertakes professional education and training, is responsible for significant research administration, and coordinates an accredited respiratory laboratory program.

THE ROLE

The Memberships Officer is responsible for managing all aspects of the member journey including managing applications, dealing with member queries, fortnightly e-news and supporting the Board and Branch election processes and working with Branch Executives and Special Interest Groups to ensure effective communication with their members.

KEY RESPONSIBILITIES INCLUDE

• Responsibility for all membership enquires and ensuring all interactions with members are positive, professional and encourage new or continuing membership
• Act as the primary point of contact for Special Interest Group Convenors and Branch Presidents working to:
  • Achieve effective communications with their members.
  • Manage appointment terms and ensure compliance with the Constitution, By-laws, policies and procedures
• Board Secretariat
  • Manage appointment terms and ensure compliance with the Constitution, By-laws, policies and procedures
  • Secretariat support for board meetings including arranging travel and accommodation for directors, catering for meetings and minutes of meetings
• Review and manage all member applications and renewals
• Review and manage all partner membership renewals
• Responsibility for management of member communications including:
• Co-ordinate the writing and production of the fortnightly e-news
• Keep members and other key stakeholders informed by using the website and other e-communication strategies
• Other duties include reporting and analysis of membership data, maintaining the membership database and website and support to other TSANZ committees and working groups as required.

AS PART OF THE TSANZ TEAM, YOU CAN EXPECT SOME GREAT PERKS, INCLUDING;

• NFP Salary packaging (up to $15,900 + meals/entertainment $2,650 which significantly increases take home pay as this is a fringe (pre-tax) benefit)
• Additional performance-based leave available – 9-day fortnight at full pay
• Opportunity to work with progressive minded peers, partners + stakeholders
• Enjoy 5 weeks of Annual Leave per annum (including birthday leave and 4 days of additional year end leave annually)
• Well-being leave (3 days per year for things like exercise, time in nature or with family)
• Free coffee, tea, mineral water, regular fresh fruits & snacks available in the office
• Hybrid working policy which encourages people to do their best work (standard is 2 days on-site with added flexibility as & when required)
• ‘Everyday Flexibility’ to support employees to have optimal work-life balance (sliding start, finish times, time-off for personal appointments, extra work from home needed for special reasons, working non-standard hours)
• Access to Employee Assistance Program (EAP)

WHAT YOU WILL NEED TO SUCCEED IN THIS ROLE;

Education & Experience

• A recognised diploma or degree in a relevant field.
• Experience in membership, marketing or communications, project management and administration.
• Experience working in a membership organisation, preferably in the health sector.
• High-level written and verbal communication skills.
• Exceptional organisational, planning, and multi-tasking skills along with the ability to coordinate competing priorities.
• Experience in providing secretariat support to Executive Committees.
• Significant experience in managing stakeholder relationships to achieve positive outcomes.

Skills & Competencies

If you have a solid foundation, specialised skills of this job can be learnt, and training and development are available for the right individual (you must have enthusiasm, motivation, interest and a can-do attitude).

• The ability to multi-task, excellent organisational and time management skills.

• High-level written and verbal communication skills.
• Exceptional organisational, planning, and multi-tasking skills along with the ability to coordinate competing priorities.
• Proficient in the use of MS Office Suite and CRMs.
• Proficient in maintain websites using WordPress.

If you are highly organised, solutions-focused and love collaborating with internal and external stakeholders alike to create value, then this might be your ideal next role. Apply now!

Contact Kerry-Ann Plant (Manager) for more information via email ([email protected]) using the subject line: Membership Officer enquiry via EthicalJobs.

To download the position description please click here: Membership Officer PD

The successful candidate will be required to undergo a National Police Check. 

Do not delay – we will hire when we find the right person. Rolling interviews will be conducted while the job is advertised.