• Opportunity to get paid for your Clubs and Societies knowledge
• Exciting opportunity to work with a dynamic team
• Opportunity to expand your administration skills
• Work at the prestigious University of Sydney Campus

ABOUT THE ROLE

The Clubs and Societies (C&S) Administrator is a valued member of the Student Programs team and works with various internal and external stakeholders to deliver dynamic programs aimed at improving the student experience on campus.

The Student Programs team is the heart of campus life at the University of Sydney and this role manages the day-to-day activity of the USU’s largest program – Clubs and Societies.

This role is responsible for administration processes and customer service of our Clubs & Societies, working closely with student club executives to support them in facilitating activities and events which provide a safe and connected student experience.

With over 250 Clubs, it is crucial that all internal systems are managed and updated accordingly to ensure efficiency across all platforms.

WHO WE ARE

The University of Sydney Union (USU) provides key programs, events, services and facilities that enhance campus life for the many thousands who join and interact with us.

We are a membership-based organisation offering a range of benefits, discounts, opportunities and resources.

The USU’s vision is to provide the best university experience in Australia and our mission is to be the heart of uni life. 

ABOUT THE PROGRAMS TEAM

Student Programs covers areas of events, volunteering, international programs and the clubs and societies program. We are a dynamic team whose focus is to ensure the best possible experience for students and USU Members. Events and programs created by the USU Programs team attract around 30,000 students each year.

We believe in working hard and having fun at the same time.

WHAT YOU WILL DO

• First point of contact for club enquiries
• Accept and check club registration documents
• Check financial reviews and give feedback
• Advise clubs on C&S policies/regulations
• Coordinate room bookings
• Data management across internal software
• Assist C&S Manager where required
• Ad-hoc admin tasks

This role would be ideal for someone looking to work in a youthful and vibrant environment with the goal to further develop their customer service, administration, and clerical skills.

Suitably qualified and experienced candidates must provide a resume and a cover letter that addresses the selection criteria item listed below:

ESSENTIAL CRITERIA

• Relevant tertiary qualification and/or experience
• Demonstrated experience working in a youth program
• Excellent customer service skills (face to face, telephone & written) with demonstrated ability to resolve customer issues and find solutions
• Excellent organisational skills with the ability to plan ahead
• Demonstrated administration skills with experience working on database, customer relationship and customer service platforms and systems.
• Demonstrated knowledge and skills in computer-based administrative systems, particularly Microsoft and google suite of applications
• Demonstrated excellent written and verbal communication skills
• Demonstrated ability to work with minimal supervision and as a member of a team
• Ability to work with a diverse range of people from differing backgrounds
• Proven ability to work with deadlines & under pressure with the ability to juggle competing priorities
• General understanding of University environment

DESIRABLE CRITERIA

• Demonstrated knowledge of the University of Sydney, The University of Sydney Union and its activities
• An understanding of implementing compliance and working within a regulative environment
• Understanding of USU Clubs & Societies Program
• Experience in working in a not-for-profit organisation
• A current NSW provisional or above Driver’s License
• A valid Working with Children Check

HOURS OF WORK

35 hours per week, may include some weekends and nights as dictated by business requirements.

BENEFITS

• An $11 meal card per day worked
• 17.5% Annual Leave Loading
• A complimentary USU Membership giving discounts on and off campus (valued at $45 per year)
• Generous paid leave entitlements including 4 additional paid leave days per year
• Ongoing paid training and development.

HOW TO APPLY

The Health and Safety of our community is extremely important to us and so we ask that applicants are double vaccinated with a recognised COVID-19 vaccination and can show us their COVID-19 digital certificate or a medical contraindication exemption certificate.

You must have the right to live and work in Australia to apply for this job.

1. Please read the position description here carefully to assess your eligibility and suitability for the position before applying
2. Complete our online application form below with your resume and cover letter (with contact details of at least two references you reported directly to) that address our essential and desirable criteria above.

PLEASE NOTE: Once you have commenced your application you cannot save and continue at a later stage.

ABOUT THE USU

The USU (University of Sydney Union) ) ) is a not-for-profit organisation, whose purpose is to be the heart of campus life and we have been doing that since 1874.

Led by a student board elected by our members, the USU provides events on campus such as WelcomeFest, festivals, events and parties. We also run an amazing array of programs, including an active volunteering program and a Language Exchange Program, to name a few. We support over 200 Clubs and Societies as well as operate bars, food and retail outlets across campus, providing great coffee, fresh affordable food, graduation gown hire and official USYD merchandise.