City of Stonnington is a child-safe and equal-opportunity employer committed to an equitable, diverse and socially inclusive work environment and a positive, barrier-free recruitment process. We actively encourage applicants from an Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQ+ and people from culturally diverse backgrounds to explore the opportunity of a career at the City of Stonnington.

If you have any support or access requirements or would like to speak to someone about employment or an alternative processes, please contact Council’s Talent Acquisition team on 8290 1333.

We are building a safe and inclusive culture where our people are empowered to deliver their best work. Embracing innovation and change, we continually deliver richer and higher quality services to a vibrant, diverse and iconic municipality. We are passionate and energetic, working as one team to build a healthy, prosperous and sustainable community. Progress is important to us, and we and make it a priority to invest in our people’s wellbeing, growth and development.

Please view the below documents for this position:

• Success Profile
• Inherent Requirements

Job Description

As a Receptionist and Business Support Officer, you will work in a supportive team environment to deliver fantastic customer service, create rapport and communicate with people of all backgrounds, identities, ages and capabilities.

You will have an innovative and collaborative work practice, cultivating genuine and positive working relationships with the community and an interest and willingness to help people, expand your skill set and grow within the role.

Using your skills you provide quality administration support for programs and services provided by the Care Services department ensuring the smooth and effective delivery of all day-to-day operations.

Actively participate in the development of quality assurance activities, policies and guidelines that support Community Care Services, ensuring all databases and reporting systems are monitored and accurate.

This is a temporary full-time position, with a salary range of $70,936.41 - $75,365.58 + 10.5 % superannuation and an accrued day off each month. This is a full-time hybrid position where you can work from within the office and from home. When on-site you are based within the iconic Malvern Town Hall based on the corner of High Street and Glenferrie Road Malvern where boutique stores, cafes and health clubs are in abundance. From the office, you can easily walk to Malvern Gardens, High Street Armadale or Glenferrie Road. Malvern and Armadale Train Station are a short walk away and tram stops are out the front of the building.

Desired Skills and Experience

To thrive in this role you will have:

• Proven experience in delivering excellent reception and administrative services, preferably within a community aged care or local government environment
• A team player with good time management and organisational skills.
• An inclusive and unbiased approach to circumstances relating to socio-economic, cultural, linguistic, physical ability or mental health backgrounds, and sexual or gender identities with a practiced understanding and familiarity with relating issues
• A “can do” attitude and a willingness to learn new technologies and processes as needed
• It would be advantageous to have system experience of Carelink+ (client and data management system), My Aged Care, and the Commonwealth Data Exchange Program are highly desirable.

Join Stonnington today. Work that matters. People who make a difference.

Enquiries

For enquiries relating to the role, please contact Robert Macafee, Coordinator, Care Services on [email protected] using the subject line: Reception & Business Support Officer enquiry via EthicalJobs or 0457 545 656.

For enquiries relating to the system and the application process, please contact a member of the Talent Acquisition team on 8290 1333.

Submitting your application

Click "Apply Now". Please use your cover letter to demonstrate to us that you can ‘deliver’ the aspects of the role and that you have what is needed to ‘thrive’. These are the top two sections in the Success Profile. You do not need to have a heading of each point or address each point individually. Recommended no more than 2 pages for your cover letter.

We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant.

To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

Successful candidates will be required to provide acceptable evidence of their vaccination.

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