• Permanent, part-time 22.5 hours per week
• Based in Bonnyrigg, NSW; will deliver client services within the Liverpool Region
• SCHCADS Award, Level 4, hourly rates from $33.07 depending on qualifications/experience
  

What we do

The St Vincent de Paul Society is a leading provider of community support services and has been assisting people experiencing disadvantage in NSW for more than 130 years. Our people reach out to the most vulnerable in our community through our Conferences, Special Works and Vinnies shops. The Society's mission is to shape a more just and compassionate society by offering a 'hands up' approach to people in need respecting their dignity, sharing our hope and encouraging them to take control of their own destiny.

About the Service

Community Support Centres are a point of contact for people seeking assistance from the St Vincent de Paul Society. Community Support Centres also provide administrative and practical support to local Society Members.

The Role

The Welfare Support Officer will assist the Client Support Officer in delivering client services within the Liverpool Region in accordance with St Vincent de Paul Society ethos and policies. You will be dealing with people of diverse cultural and linguistic background and people with disability or health and mental issues. Your ability to relate to people in a respectful, non-judgmental attitude and ability to respect the rights of clients at all times are important to this role.

The Welfare Support Officer will:

• Interview, assess and identify client needs, provide financial/material assistance within delegated authority
• Promote clients' sense of empowerment and independence
• Refer clients to local services as appropriate, advocate on their behalf with external agencies where necessary
• Ensure accurate record keeping, update client databases in a timely manner
• Work in collaboration with local Society Members and services including Liverpool Men's Centre and Liverpool Night Patrol

This role will report to the Client Support Officer.

To be successful in this role, you will need:

• Minimum Cert IV in Community Services or other relevant qualification and a minimum of two years' experience working in the community sector
• Demonstrated understanding of the issues impacting on vulnerable populations including people from culturally and linguistically diverse (CALD) backgrounds, and those dealing with mental illness, disability, and/or alcohol or other drug issues
• Effective communication and interpersonal skills
• Demonstrated administrative and computer skills
• Sound knowledge of WHS legislation as it relates to the workplace
• Willingness to work within the Mission and ethos of the St Vincent de Paul Society.

Come and join our team!

We believe our employees are key to our success and in return we offer:

• Job satisfaction working as part of a team making a difference to people's lives in an organisation that cares about people.
• Generous salary packaging benefits to employees where a portion of take-home pay is tax-free.
• In addition to excellent learning and development programs, as a large purpose driven organisation we provide opportunities to grow your career across a range of teams and services.
• Supportive, friendly and values driven team environment and culture.

Prior to an offer of employment, preferred candidates will be required to complete the pre-employment checks including reference checks, a Police check, Working with Children check, Health Declaration and/or a medical check, Right to work in Australia check. The Society is committed to being a Child Safe organisation, further information can be found in the Society's commitment to Safeguarding Children & Young People.

Please click here for a copy of the Position Description.