ABOUT THE ORGANISATION

Soap Aid is a small and unique Australian-based charity and social enterprise. We work closely with accommodation provider partners through the Soap Aid Hotel to Hands Guest Soap Recycling Program to respond to the crisis in hygiene related illnesses and deaths in vulnerable communities. At the same time, we are addressing the large amount of wasted guest soap in the tourism industry that goes into overflowing landfills.

We collect and recycle the discarded hard guest soap with our accommodation sector partners in Australia and New Zealand. This soap provides a reliable source of critically needed free soap to improve health outcomes for vulnerable communities facing major hygiene challenges in Australia and internationally.

Soap Aid promotes sustainability and social impact and our mission to divert soap from landfill and supply free soap bars to children and families is needed now more than ever.

Soap Aid is the only organisation in Australia undertaking this humanitarian and environmental effort with recycled soap. Soap Aid is governed by a board of professional volunteers and is an ATO endorsed DGR type 1 Tax Concession Charity.

ABOUT YOU

You are a service oriented, enthusiastic, collaborative administrator, who brings initiative and accountability. You are adaptable and flexible with a “can do attitude”. You are a team player, you don’t mind getting your hands dirty, and are happy to have a go at anything that might come up. You can work autonomously when required and move between office and work at home environments as needed.

POSITION SUMMARY

This part-time (0.6 FTE) role will support our small team by providing administration support and stakeholder engagement across the operations of Soap Aid. The role will contribute positively to Soap Aid’s mission, sustainability, growth strategy, and to the achievement of key performance indicators for the Strategic Plan.

KEY RESPONSIBILITIES

• Provide day to day administrative support across all operations which may include:
• General administration including reception, email management, correspondence, and mail
• Support of the annual Hotel to Hands Programme membership renewal process and end-to-end processing of new members throughout the year
• Responding to enquiries and requests from stakeholders for information about Soap Aid and the Hotel to Hands Program
• Responding and resolving accommodation partner enquiries for assistance, including for soap collections, registration, payments, and member online dashboard help.
• Liaising with Community impact partners for requests for soap
• Coordinating soap collections and distribution logistics, soap stock control, and liaison with Soap Aids freight partner
• Liaising with soap suppliers, vendors, product distributors, product donors and corporate partners and service providers
• Updating of member and soap collection information in the CRM, and generation of CRM reports
• Carrying out basic maintenance of the Soap Aid website in liaison with IT technical support
• Supporting the coordination of information for Soap Aid publications, social media, and marketing collateral
• Providing support to business development activities including grant acquisition, product sales, subscriptions, and new partnership opportunities
• Providing administrative support to the volunteer governance board when required
• Providing support to other activities where required

Soap Aid is an equal opportunity employer. We encourage diversity in the workplace and those with diverse backgrounds to apply. If you are under one of these categories, we encourage you to apply for the role:

• Aboriginal and/or Torres Strait Islander people
• jobseekers registered with a Jobs Victoria Mentor service
• people unemployed for six months or more
• newly arrived migrants from non-English speaking backgrounds
• women aged 45 years and over
• people seeking asylum/refugees
• people with disability
• single parents
• veterans
• men and people who do not identify as a woman aged 45 years and over
• young people aged under 25
• people previously or currently employed under the Working for Victoria initiative.

Note: It is anticipated that applications will close on the advertised date, however individuals are encouraged to apply early, as applications will be reviewed upon receipt, and interviews may start to be conducted before the close of applications.

• It is a requirement that the successful candidate be up to date with all COVID vaccinations and is also mask compliant when and if this is required.
• Any offer of employment will be provided to the successful candidate, subject to satisfactory referee checks, national police check and endorsement of Soap Aids’ Code of Conduct by the candidate.
• All applicants must be legally entitled to live and work in Australia
• As Soap Aid is a registered charity and not-for-profit, salary packaging is available each Fringe Benefit Tax (FBT) year (pro-rata) for general living expenses.

Please email [email protected] using the subject line: Administrative Officer enquiry via EthicalJobs should you have any queries.

A position description is attached.