• A pivotal role coordinating the delivery of a range of educational programs
• Make a genuine difference to the lives of some of Australia’s most disadvantaged children and their families
• Townsville, QLD
• Permanent Full Time

The Programs Coordinator helps manage and deliver one of our most valuable programs – Learning for Life. The role involves planning and implementing The Smith Family suite of Learning for Life programs within the Brighton, Brisbane and Redlands communities. You will maintain key relationships with a range of stakeholders, including families in the program, partner schools, community groups and volunteers. You will also be responsible for reporting and tracking the progress of the programs, including resources and budgets. You will need to be able to help facilitate successful delivery of the programs, including supporting the Family Partnership Coordinator with recruitment to the Scholarships program.

A day in the life of a Programs Coordinator might look like this, but really every day will be different:

• Establishing and maintaining Partner School relationships and monitoring progress, planning and implementation, and feedback on programs and activities
• Continually monitor program delivery and ensure the database has accurate and up to date information
• Advocating for and answering enquiries relating to The Smith Family educational programs
• Meeting with fellow team members to discuss potential improvements that can be made to the program
• Working with community leaders to identify partnership opportunities

It takes a special kind of person to be one of our Program Coordinators. You need to genuinely care about supporting the educational outcomes of young people. You should be able to develop and maintain strong partnerships with schools and families in sometimes trying circumstances. You need to have relevant experience in dealing with a large number of program-related enquiries, excellent time-management skills and the ability to maintain accurate data is essential. Most of all, you are someone who is passionate about helping some of the most disadvantaged families in our society.

Living up to our employment promise, our team members tell us that working for The Smith Family is rewarding; they have great job flexibility and the ability to work alongside committed, passionate and professional team members whilst engaging in challenging, fulfilling and diverse work. In turn, our team members believe that they offer commitment to our vision, mission and values and effective collaboration with fellow team members to deliver strong performance outcomes.