About the business

Shakti Community Council Inc. is a 25 year old non-profit, national community organization, providing social services to Asian, African and Middle Eastern communities in New Zealand.

About the role

Shakti requires a full time National Operations Manager based in Auckland. Remuneration will be commensurate with qualifications in Human Resources and experience.

This role involves strategic management and advocacy at government level to improve the response to, and prevention of, violence against women, youth and children. This position works in partnership with the National Service Delivery Manager.

Responsibilities:

• Ensuring that policies, standards of practice and quality assurance are maintained by the organisation with respect to management.
• Be responsible for recruitment and human resource related activities. This includes staff management, performance management and staff well-being.
• Working in partnership with the National Service Delivery Manager who oversees our social workers and service delivery for Asian, African and Middle Eastern women and families.
• Ensuring that our national organisation functions professionally through strengthening relationships between member organisations, between the National Office and member organisations, and actively engage in conflict resolution measures.
• Ensuring that our organisation remains dynamic, true to its cause, and recognizes the changing needs of New Zealand's migrant and refugee communities while helping facilitate their short term and long term well-being.
• Writing and submitting reports to the Shakti Community Council governance
• This position reports to and is accountable to the Chief Operating Officer.
• Since you are keen to be a social change agent, you will work towards enabling safer, empowered ethnic (Asian, African and Middle Eastern) communities.

Benefits and perks

Past work experience in women's organizations in New Zealand/overseas will be an advantage and appropriate orientation will be provided to the right candidate.

Skills and experience

To manage this work you will require the following skills/attributes:

• Have qualifications linked to Human Resource Management or not for profit management.
• Be highly motivated and believe in the cause of stopping gender-based violence enabling women and their families to lead empowered, safe and self-reliant lives.
• Strategic leadership and planning skills.
• Collaborative management style.
• Ability to connect with and respect colleagues across a diverse range of cultures and identities.
• Understand organisational functions such as HR, finance and marketing.
• Have excellent cross-cultural communication skills.
• Be compassionate, empathetic and caring to those whom you work with and towards those we deliver services to.
• Respecting the voices of the women, youth and children as equal partners to the development of the organisation.
• Be fluent in English – spoken and written --- and able to write reports and submissions.
• Besides English, you will be able to speak in at least one Asian, African or Middle Eastern language and have similar lived experiences.
• Have at least 3 years' work experience working in a managerial capacity in New Zealand or overseas.

Additional attributes:

• Operate from a women's rights perspective.
• Passionate about working with women and children.
• Have a vision for better future for ethnic women and children in New Zealand.
• Fair understanding of working in a cross-cultural environment.
• Willingness to learn and be open to feedback
• Be flexible and available to travel nationally.