• Work as part of a self organising team
• SCHCADS Level 3
• Full Time & Part Time Position
• Generous salary packaging
• Location - Parramatta & Chatswood

About Us

One Door Mental Health is committed to improving the circumstances and welfare of people with a serious mental illness, their relatives, carers, and professionals working in the area. Our main aim is to provide a safe, supportive and respectful community in which people living with mental illness can realise their individual goals, maximise their community integration and enhance their quality of life.

In the NDIS stream, One Door operates locally as self-organised teams, where team members are collectively responsible and accountable for most aspects of delivering services.

About the Role

A pivotal role in the NDIS business teams ensuring that all processes and scheduling for NDIS clients are undertaken in a timely manner, including accurate, timely and compliant implementation of

• Service Agreements
• Checks Plan interpretation and Plan Optimisation where possible
• Checks client real data on NDIS Provider Portal
• Makes Service Booking in portal from data in SA as above
• Creates scheduling data in Skedulo attaching Risk Assessment and Goal Achievement Plan (GAP)
• Actively manages any staff /clients changes to roster as required
• Generates and distributes to BM and CoS monthly reports on plans expiring in
• Plans approaching funds exhaustion - investigate and resolve. If not administrative, communicate with BM to resolve
• Investigates claim rejections, data integrity issues and unpaid accounts as advised by Finance, revealed via claiming or otherwise and discuss with BM and modify data and more
• Competent financial management and reporting skills
• Well-developed self-management and organisational skills including the ability to influence, lead and locally manage semi-autonomous teams, moving towards self-organising teams

Desirable

• Relevant tertiary qualifications to Diploma level or higher, and/or equivalent relevant work experience
• Proficient in the use of Calumo and Salesforce
• Must have Police and WWC check clearances
• Excellent attention to detail and accuracy

For detailed role description please download the PD from our website.