• Design and deliver research that matters
• Work with industry experts in the social research space
• Become part of a growing, dedicated and motivated organisation

We are seeking a highly motivated and talented individual to manage Life in Australia™ - Australia’s first and only national probability-based online panel.

The Life in Australia™ panel manager has overall responsibility for ensuring the continued success of the panel. The role has responsibility for the successful and consistent delivery of Life in Australia™ waves and broader systems to maintain the panel. The panel manager is a hands-on role and involves working closely with other research, methodological, data science, analytics and operational staff. The panel manager is client facing and will lead some survey projects using Life in Australia™ and companion methods.

This is a unique opportunity to contribute to research that has a real impact on policy, strategy and practice.

We offer a flexible, inclusive, collaborative and supportive team culture, as well as ongoing professional development. This is a permanent, full-time position and will be based at our Melbourne CBD office with hybrid work arrangements available (working some days in the office and some from home). A suitable home workspace and reliable internet connection are required to work from home.

Applications from people based beyond Melbourne are welcome as, for the right candidate, a remote-based work arrangement with occasional travel to our Melbourne office will also be considered.

Key Selection Criteria:

• Minimum 3 - 6 years’ experience in a social, government or market research environment
• Established quantitative research skills
• Experience in online panel/community management or ability to demonstrate skills necessary to management a research panel
• Good communication skills and experience in a client facing environment
• Excellent organisational and project management skills
• Ability to work under pressure and to tight timelines
• Experience in managing telephone, online and/or mixed-mode surveys to a high standard
• Experience in using SPSS (or similar), Dimensions/Unicom Intelligence (or similar CAI software), Microsoft Office and other packages relevant to quantitative research

To be successful in this role you will also have:

• Strong team player skills.
• Strong skills in self-editing and attention to detail
• Ability to pick up concepts quickly and apply them to new scenarios
• A client service mindset
• A genuine interest in further developing a career in social policy research

To apply for this position:

Please click Apply Now to submit your resume and detailed cover letter addressing the key selection criteria.

Please note that applications that do not address the role's key selection criteria will not be considered.

For more information or for a copy of the position description, please contact our HR team at [email protected] using the subject line: Panel Manager enquiry via EthicalJobs.

The Social Research Centre values diversity and believes that an inclusive and fair work environment has a positive impact on the wellbeing of employees, job satisfaction and productivity. We encourage people of Aboriginal and/or Torres Strait Islander heritage, people with diverse cultural and linguistic backgrounds, sexual orientation or gender identity; and people with disability to apply.