• Based in our Melbourne (Hawthorn) office, some flexibility to work from home
• 6 month, full-time contract
• Work as part of a dedicated, passionate and supportive team
• SCHADS Award Level 2.3
• Potential for an ongoing role

About Red Nose

Red Nose is Australia’s is national charity working to save little lives through research and education, and to support families whose baby or young child has died.

The Prevention, Education and Research team develop and create education products, including online learning, resources and in person training to deliver our strategic objectives. This team contributes to the organisation’s mission and vision through ensuring easy access to safe sleep, safer pregnancy and best practice bereavement education across Australia.

Red Nose prides itself on being a learning organisation, working hard to ensure that our staff and volunteers have access to the best available evidence-based information and resources to train and educate new parents, child care workers and health professionals.

About the Role

This full-time, hybrid role within our Prevention, Education and Research team works closely with the LMS Administrator / Learning designer and assists with a range of administrative tasks related to both the LMS and the online shop, including providing customer service, updating content on the online shop and supporting end users accessing the LMS.

The position also provides general administration support to the wider education team and assists with education bookings, event registrations and certificates of completion.

About You

You bring with you at least two years’ experience in a customer service role, and experience using digital tools, databases, content management systems or learning management systems to update and create content.

You are IT savvy and will also be able to demonstrate strong communication, analytical and problem-solving skills.

Please see the attached Position Description for more details about the role.

Apply Today

If you are excited by this opportunity to build on your experience and work with a highly motivated, caring team supporting meaningful work, please apply now!

For more information, contact Margaret Polacska on 03 9034 1262 or [email protected] using the subject line: Learning Administration Officer enquiry via EthicalJobs.

Red Nose is proudly inclusive, and our goal is for our workforce to reflect the diverse community we serve. We continually seek to employ people of any gender, age, religion, sexual orientation, with a disability, Aboriginal and Torres Strait Islander Australians, and those from varied cultural backgrounds.