• Region: Victoria, State-wide
• Reports To: Practice Leader
• Type of employment: Casual or Part Time

About Ribbon

Ribbon is a grassroots NDIS registered provider that delivers services in Victoria. We support people to live the life they want. At Ribbon we believe that everyone can live a life full of happiness and meaning. We are passionate about working with people who live with disability and mental illness.

Our team offers a wide range of innovative programs that promote choice and control. Ribbon is committed to serving the people we work with and the wider community. We work with participants at home or in the community.

Ribbon is an equal opportunity employer that offers flexible working conditions and opportunities to undertake professional training and development. We employ people with lived experience, Aboriginal and Torres Strait Islander people, and people from culturally and linguistically diverse backgrounds in our workforce for their unique talents and experience.

Ribbon’s Values

• Kindness we treat all people with respect & compassion
• Co-production we plan, design, deliver & evaluate programs with people who use Ribbon
• Acceptance we are committed to diversity & human rights
• Safety we use safe practices in all our work
• Honesty we are transparent in our interactions

Staff Benefits

We are committed to creating a learning and rewarding environment. All staff have access to:

• Work insurance
• Flexible hours
• Supervision
• Ongoing training
• Well being program
• Staff recognition program

Position Overview

Ribbon is seeking qualified and experienced NDIS Workers who are committed to supporting participants to improve their quality of life.

NDIS Workers assist participants to develop their independent living skills, self-efficacy, community inclusiveness, self-reliance and overall happiness. This role requires successful applicants to:

Position Responsibilities

• Support NDIS participants to connect with community and mainstream services
• Ensure that support responses focus on participants NDIS plan and goals
• Deliver services and supports to achieve a high level of participant satisfaction
• Provide advice to NDIS participants and their families as required
• Participate in relevant internal and external meetings
• Other duties as reasonably directed by Ribbon

Key Performance Indicators

• Maintain an active participant caseload
• Document accurate records in accordance with legislative requirements
• Support provided to participants meets organisational and NDIS standards

Qualifications & Requirements

• Current and valid NDIS Worker Screening Check
• Covid-19 vaccination certificate
• Minimum Certificate 4 in Mental Health, Disability, Community Services or related field
• NDIS Worker Orientation Module - Quality, Safety and You (Online Training)
• Covid-19 Infection Control Training (Online Training)
• Knowledge of NDIS, Victorian health systems and local services
• Experience supporting people living with mental illness and/or disabilities
• Ability to work with people from diverse backgrounds
• Understanding of evidence-based practices
• IT competent
• Current drivers licence and access to a comprehensively insured motor vehicle

Personal Qualities

• Demonstrate Ribbon’s values when working with participants and other stakeholders
• Solution focused, strength based and ability to think creatively
• Conflict resolution, negotiation, mediation and decision making skills
• Effective communication skills, including written and verbal
• Ability to work autonomously and in a team
• Able to prioritise competing demands

Ribbon encourages people from Aboriginal and Torres Strait Islander communities and people with lived experience of mental health and disability to apply.

Ribbon is committed to the safeguarding of children and vulnerable people. All applicants must undergo a screening process prior to their successful appointment.

Please be aware an NDIS Worker Screening check, WWC, Drivers Licence, Comprehensive car insurance, reliable car, Covid-19 Vaccination record and education records will all be required prior to any successful applications being processed.