Why we need you:

We’re searching for someone who is flexible and open to learning to assist our client who assists in providing housing solutions to people who are disadvantaged and NDIS participants. Operating primarily from a Preston location with some requirements to attend a CBD office within their Victorian housing services department.

You will work alongside the housing services team to deliver professional tenancy management services for a variety of tenancy types to sustain and improve tenancies and ensure positive client outcomes via excellent customer service.

You will be required to have the following experience and skills:

• Previous tenancy management experience, preferably within the Community sector
• Strong organisation skills and ability to manage priorities
• Ensuring regular and accurate case notes and reports are developed
• Compassion and understanding towards socially disadvantaged groups including people enduring housing stress, people with disabilities and people from a non-English speaking background
• Knowledge of the Residential Tenancies Act is desirable
• Degree in Social Sciences, Public Sector Management, Social Work or related disciplines or equivalent experience is advantageous.

To be eligible for this opportunity, you must hold or be willing to obtain: Current Victorian Drivers licence, NDIS Worker Screening Check and a Working with Children Check (Employee type).

What’s in it for you:

You’ll be part of a highly collaborative team who are determined to make a difference within their community, you will work within a team that is inclusive, positive, and connected. Your ideas will be listened to and considered and will be provided with ongoing learning opportunities including professional guidance, peer learning, formal learning, digital learning, knowledge sharing and feedback on performance.

There is Work From Home (WFH) options that can be taken after an initial training and onboarding period. We encourage you to apply if you have a strong background in the community services industry more broadly and are open to learning the specifics required for the housing sector.

About us

Reflect Recruitment is a trusted recruitment partner to its clients, a recruitment agency with a difference. Our work is guided by our belief that an organisation is a reflection of its people, and all of our candidates should be treated as individual people worthy of respect and attention. We embody professionalism, compassion, inclusion, and collaboration.

Next Steps

If this sounds like you, or you’d like to learn more about this role, please submit your expression of interest by clicking Apply above or reaching out to us at [email protected] using the subject line: Housing Officer enquiry via EthicalJobs.