• Lead the design, configuration and implementation of Salesforce for RSPCA Victoria!
• Develop and implement integrations with other business systems, as the the finance and marketing platforms
• Full time position for the duration of the implementation, with an option to continue on to maintain and enhance the system in the future
  

About RSPCA Victoria

RSPCA Victoria is a non-government, community-based, not-for-profit organisation whose vision is ‘ending cruelty to all animals’. We are Victoria’s best-known and most respected animal welfare organisation.

Our organisation’s purpose is to work with the community to achieve outstanding animal welfare through education, advocacy, and animal care and protection. RSPCA Victoria’s values - clarity and accountability, respect and consideration, and expertise and collaboration - set clear expectations for all our staff and volunteers.

About the role

The Salesforce Implementation Project Manager will be responsible for leading the design, configuration and implementation of Salesforce as the core CRM for RSPCA Victoria, as part of the broader Technology Roadmap.

Duties and Responsibilities

• Manage, monitor and report on the progress of the implementation of Salesforce against the project plan and budget, flagging and mitigating risks and issues.
• Identify and document business requirements and processes, ensuring that Salesforce is configured to meet the needs and business objectives of RSPCA Victoria.
• Oversee the data cleansing and migration process to ensure the integrity and accuracy of data in Salesforce.
• In conjunction with the Systems Administrator, develop and implement integrations with other business systems, such as the finance system and marketing automation platforms.
• Provide training and support to employees and volunteers on how to effectively use the system, including the development of training resources to guide users on business processes in Salesforce.
• Manage and communicate with internal and external stakeholders to ensure high levels of engagement in the project and to address any conflicts or bottlenecks.
• Ensure that teams are ready for the introduction of Salesforce through business readiness assessments, contingency planning and post implementation support.

What we are looking for from you

• Advanced working knowledge of Salesforce.
• Demonstrated experience in managing projects and delivering project outcomes on time and within budget.
• Demonstrated experience in utilising effective project management tools and methodologies.
• Strong customer service and stakeholder management orientation with demonstrated experience managing diverse relationships to deliver project outcomes.
• Detail-oriented, with strong organisational, analytical, and planning skills.
• Ability to work in a fast paced and challenging work environment.
• High level literacy, numeracy and problem-solving skills, including intermediate computer skills (including use of Microsoft Office Excel, Word, and PowerPoint).
• Knowledge of fundraising principles and practices (highly desirable)

What we can offer you

• Encouraged work-life balance, flexible working arrangements including a blend of working from home and office-based work, a broad range of leave entitlements, including annual leave, personal leave, additional leave (6 days per year pro-rata), purchased leave, paid parental leave, study leave and paid family and domestic violence leave
• Recognised by Mental Health First Aid Australia, as a skilled workplace - Access to a range of mental health and wellbeing supportive initiatives, including confidential counselling services and education programs
• Generous discount on products and services, including Royal Canine pet food, Hush Puppies footwear and RSPCA Victoria retail and vet clinic products and services
• Salary packaging and novated lease arrangements on offer with leading provider, Maxxia
• Access to a range of learning and development opportunities that will benefit and support you in your role.

Recruitment Requirements

• Valid and current Victorian driver's licence

How to Apply

To learn more about our organisation and this job opportunity, please visit our website at www.rspcavic.org and download the Position Description attached to this advertisement for more details. Alternatively, please contact our Recruitment Team via [email protected] using the subject line: Salesforce Implementation Project Manager enquiry via EthicalJobs.

If this role is of interest to you, submit your application with your cover letter and resume, addressing how you meet the selection criteria.

Please note we are actively reviewing applications for this position, so if you are interested, please apply as soon as possible.

RSPCA Victoria is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and we strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people. Applicants are welcome to access RSPCA Victoria’s Diversity & Inclusion Policy here.