• Join a small and supportive team who are here for the long term
• Work with people who are as passionate as you are about the sector

About us

Rural Lifestyle Options Australia enriches the lives of people with a disability by creating choice, opportunities and skills for life. Rural Lifestyle Options Australia has been providing support to families and people with disabilities for 25 years. Our continued focus is on individualised supports and services. We are an approved NDIS provider and proudly delivering services across South East Queensland and Northern New South Wales. We live by the motto "Big enough to provide the service, small enough to look after you." For more information about the organisation please visit our website at www.rloa.org.au.

About the role

Due to an internal promotion, this fantastic opportunity is now available to the right applicant.

The Roster Officer is a critical role in the effective and sustainable management of our disability and NDIS workforce within the South East Queensland and Northern New South Wales regions.

You will be a confident and resilient problem solver, who thrives on the challenge of coordinating multiple competing priorities into a roster which provides the best possible fit for our participants needs and our Lifestyle Support Workers.

We are looking for someone who has significant previous rostering experience, excellent time management skills, can hit the ground running and a positive can-do attitude to join our small and passionate team.

This position reports to the Senior Rostering Officer.

Full time 8.30 to 16.30 (Monday to Friday) including a 3 week on call rotating roster.

Although the position will be based in Murwillumbah, you will be required to attend a two week face to face orientation program in Beaudesert.

Key Responsibilities

• In a nutshell, you will organise, prepare and maintain rosters for a team of Lifestyle Support Workers (LSW's) to meet the support needs, as advised by the Service Delivery team, of Disability and Mental Health participants
• You will achieve this by using your amazing communication, organisation and negotiation skills to liaise with Lead Practitioners, Participants and their carers and loved ones, and our LSW workforce
• Ensure all rosters adhere to the requirements under the relevant employment legislation by understanding and effectively interpreting applicable industrial relations awards, agreements and rostering rules.

Required

• You will have (or be working towards) a tertiary qualification (Certificate IV or above) in Community Services, Administration, Business or Disability, and/or
• Equivalent knowledge and practical experience in managing rosters and staff deployment in the disability sector.
• You have demonstrated experience in working both independently and as part of a team.
• You can demonstrate an understanding of, and commitment to, the principles of the National Disability Insurance Scheme (NDIS)
• You have the ability to tailor communication to meet the needs of key stakeholders and apply strong negotiation and problem solving skills to issues as they arise
• You will also have demonstrated ability to use databases, including client scheduling systems, and Microsoft Office suite of programs
• Prosims experience advantageous, but not essential

We offer

• Permanent full-time position.
• Starting salary offered is from $59,951 per annum plus super.
• Plus salary packaging up to $15,990 year.
• Novated lease option.
• Corporate banking package option.
• Meal entertainment and venue hire annual cap of $2,650 per annum.
• A suite of employee award and recognition programs.
• Discounted private health insurance.
• Ongoing learning and development and career advancement opportunities within a rapidly growing organisation.