• Choose your own workload: work as many or as few hours per month as you like (within RFDS Victoria's budget)
• Enhance your professional reputation with one of Australia's most recognised and trusted brands
• Develop your philanthropic values by contributing to the RFDS mission of serving remote and rural communities
• Collaborate with a highly skilled and experienced team of medical professionals
• Make a meaningful impact on the lives of people in remote and rural communities, and contribute to the sustainability of Australia's healthcare system.

The Organisation

Proudly serving Australians since 1928, the Royal Flying Doctor Service has been connecting people in rural and remote communities across Australia to the health care they need to thrive.

In Victoria, The Flying Doctor has an extensive patient transport operation by air and road, complemented by a range of mobile and fixed primary health services, such as dental, optical, mental health, GP clinics, speech therapy and a growing number of digital health technologies.

The role

The Royal Flying Doctor Service Victoria has been providing Telehealth specialist and healthcare services to rural Victorians in need since November 2013. Our service is enhance by our strong partnership with local health services and specialist providers.

Flying Doctor Telehealth is a vital service that relies heavily on the generosity of donors like you for its funding. Currently, 70% of our operating costs are covered by donations and other forms of charitable giving. Your support enables us to provide essential medical care to those who need it most, regardless of their location or financial situation.

Paediatric Telehealth provides access to online telehealth appointments with a Paediatrician. The services see non-acute patients aged 17 years or under for reasons such as developmental concerns, growth concerns, neonatal follow up or general health issues.

The Specialist clinician will work as part of the Flying Doctor Telehealth specialist service, providing and delivering online specialist appointments (video telehealth only) to eligible patients.

Specialists are supported by and work with the Flying Doctor Telehealth team to deliver high quality care. The Flying Doctor Telehealth team will provide platform and communication support between specialist and patient/GP or partner health service, including:

• Retrieving supporting documentation/reports to conduct an appointment
• Completing Medicare claiming and associated consent to claim with the patient
• Maintaining the telehealth platform
• Reviewing and flagging referrals for review
• Supporting patient/partner sites and specialists connecting to appointments
• Support management of DNAs (Did Not Attend) and follow up appointments

Key tasks and responsibilities include:

• Provide regular and agreed upon appointment availability and conduct specialist/patient consultation in usual manner via telehealth
• Provide high quality, patient oriented clinical services, including skilled health assessment, diagnosis and treatment
• Maintain and manage patient records in accordance with national standards.
• Respond to service enquiries and screening new referrals
• Manage patient needs as appropriate through usual consultation process e.g. prescription, reports
• Identity appropriate MBS item for claiming
• Complete GP feedback report in timely manner, or within Medicare specified timeframe and provide a copy onto the RFDS telehealth platform
• Provide follow up care to engaged patients, including supporting communication to navigate follow up bookings
• Working with the RFDS Telehealth team to follow-up identified high risk patients who fail to attend appointments

Qualifications and experienced required:

• Specialist / fellowship registration
• Registration with the Australian Medical Board (unconditional registration)
• Holder of a current National Police check, Working With Children’s check and appropriate current medical indemnity
• Rural practice experience (highly desirable)
• Telehealth experience (highly desirable)

RFDS Telehealth can offer you:

• the support of dedicated administrative staff provided by RFDS Victoria
• The potential to Access a range of employee benefits, including salary packaging, health and wellbeing programs, and flexible working arrangements (depending upon employment type)

For further details on our telehealth services, please click here: Flying Doctor Telehealth | Telehealth Services Regional Victoria

This is an exciting opportunity to work for an iconic Australian charity that promotes a supportive and inclusive working culture, offers a flexible working environment and exciting employee benefits.

If this sounds like the job for you, please click apply to start your application, including your resume and a cover letter (applications received without a cover letter will not be considered) outlining your suitability for the role.

Alternatively, for a confidential chat or for further information, please contact Meagan Clark on 03 8412 0444.

RFDS is committed to creating a diverse environment and is proud to be an equal opportunity employer.