About us

Relationships Australia Queensland (RAQ) is a leading provider of relationship and family support services. We believe healthy relationships are essential for the well-being of children, families and communities. We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion. We provide services from more than 30 centres and employ over 400 employees across Queensland.

About the role

We are currently seeking applications for the part-time role (19 hours per week) of Children’s Contact Service (CCS) Family Support Worker located at our Eight Mile Plains venue.

The purpose of this role is to assist with the activities of the CCS, which helps facilitate contact arrangements, supports children and their family members during changeovers or supervised visits, and provides a safe and secure environment for the child/ren.

The key responsibilities of this position include:

• Apply theoretical models of supportive human interaction, developmental stages of children, conflict resolution, and other relevant frameworks when working with children and parents, whilst maintaining child inclusive practice
• Undertake assessment and intake processes, including parent interviews, explanation of safety procedures, and familiarisation visits for children
• Organise a safe and appropriate environment, and activities for children that maximise parent/child interaction and engage children in an interesting, calming and positive manner
• Evaluate the effectiveness of interventions for parents and children accessing CCS, assess the future need of the family in managing the ongoing parental relationship, and refer parents to appropriate services and programs as required.

Please note that the successful applicant will be required to work every second weekend (Saturday and Sunday) and week day shift hours may fall between 9am – 7pm to meet CCS program requirements.

About you

To be successful in this position, you will have appropriate tertiary qualifications in the social or behavioural sciences, with studies in child development being essential. You will have demonstrated experience working with children and their parents/carers and have theoretical knowledge of the issues regarding child development, abuse and/or neglect; and experience working with people in crisis and/or parents in conflict. In addition, you will have possession of, or willingness to obtain a Senior First Aid certificate.

The salary being offered is circa $54,701 to $77,042 per annum pro rata, to be negotiated depending upon qualifications and experience, plus superannuation.

What we can offer you:

• Work-life balance and flexible working hours
• Additional annual leave over the Christmas period, annual leave loading and study leave
• A supportive team environment and opportunity for professional development
• Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay
• Paid parental leave and additional benefits such as medical insurance discounts

Please visit our website www.raq.org.au/careers to obtain a copy of the position description or see the attachment below.