About us

Would you like to work for organisations who make people’s lives better? Do you want to work for Australia’s leading social change creative agency? If you’re a well-rounded Digital Producer, who’s got what it takes to make a difference, The Creative Works is looking for you to join us.

As an all-service agency, we work with our clients to create change for good, helping them change minds, empower, unite and activate their stakeholders and the communities they live in. We now need your help to grow our business and to continue our 39 year history of creating winning campaigns and cut-through communications, using both digital and traditional channels.

About the role

The Creative Works is looking for a mid to senior Digital Producer to join our integrated agency, sitting within the digital department. You will be responsible for managing a broad spectrum of website and digital projects. You'll be at the heart of our digital department, liaising with website developers, designers, internal account managers and clients to ensure that projects are delivered profitably and effectively.

You’ll have a keen eye for detail, and a process-oriented approach to ensure projects run smoothly, while recognising and addressing potential issues before they become problems.

As a Digital Producer, you will be accountable for delivering projects to an allocated budget and timeframe. You must be highly organised, be one step ahead, and be able to clearly communicate the project status and updates to client stakeholders.

You must be able to provide great customer service and build happy client relationships. In addition, you must be able to demonstrate high proficiency in writing and documentation.

This is a fantastic career opportunity for a motivated individual to grow and learn in an exciting fast-paced digital agency environment.

THIS ROLE IS FOR AUSTRALIAN PERMANENT RESIDENTS ONLY PLEASE.

Typical activities

• Project Managing website and digital projects
• Following our established project management procedures from start to finish
• Scoping websites & digital projects
• Monitoring the progress of designers and developers daily in order to track progress and maximise productivity
• Reporting daily and weekly to client stakeholders with project updates and status reports
• Being accountable for ensuring your projects are delivered within allocated timeframes and budget
• Being able to write clear and succinct project reports and documentation as required
• Presenting work to stakeholders for sign-off
• Digital production and project management from commencement to completion

Prerequisites

• 3+ years solid experience working as a Digital Producer
• Experience in managing Content Management Systems, particularly WordPress and preferably Drupal
• Ability to co-ordinate our digital department, with the assignment and monitoring of tasks to developers and designers
• Contribute to proposal development, working with the assistance of Directors
• Manage project budgets and timelines closely
• Manage the build and deployment process using a range of tools including Trello, JIRA, Invision and more
• Excellent client communication skills, both written and verbal. You must enjoy speaking with clients and developers, as well as providing support and training
• Experience with the development of Functional and Technical scoping of projects, including wire-framing and site planning
• Experience in proposal development, estimating and presentation

Preferred criteria

• Experience with website hosting/management tools including WHM, cPanel, DNS and SSH
• Hands-on experience with digital marketing tools including LinkedIn, MailChimp, Survey Monkey and Google Analytics

Required behaviours

1. Drive for excellence
2. Teamwork
3. Accountability
4. Customer Focus
5. Self-Motivation
6. Planning and organising
7. Honesty and Integrity

Not your average agency

The Creative Works is an Agency with Heart, working with organisations to make people's lives better.

If successful, you will be joining a great team of traditional and digital professionals who do our best to improve the world we live in. With great work hours for good work/life balance, a funky office space and a friendly environment, this is a great opportunity for the right candidate.

Salary will be commensurate with experience. All candidates must supply a cover letter with 250 words or less demonstrating how you fit the above criteria. Applications without this cover letter will not be considered.