Are you passionate about food and love creating unique and quirky Food & Beverage offerings? Do you enjoy events and ensuing the best possible experience for all? Want to put your hospitality and logistic skills to use and engage the many communities we serve… and help them thrive? Then this is a great role for you! It’s all about providing exciting and engaging experiences and sharing the love!

ABOUT 107 PROJECTS

107 Projects is a creative community organisation advancing culture in Sydney. 107 promotes, plans, presents, and produces arts and cultural initiatives. We connect the arts, education and business to make social change and encourage people to live creatively.

Please refer to www.107.org.au for more information on what we do.

Position Summary

The Operations Manager (F&B - Events) role is a full time position that reports to the General Manager. They are responsible for the overall direction of the Food and Beverage offering across 107, managing the logistic requirements of our events including furniture and venue setup, and leading a passionate team of casual staff to provide the best hospitality and customer service experience to our diverse and creative communities.

• Reports to: General Manager
• Direct reports: Venue Hosts/Bar Attendants
• Award: Amusement, Events and Recreation Award
• Remuneration:$60,000.00 p.a. / $30.00 per hour
• Superannuation Contribution: 9.5%
• Employment: Full Time - 6 month contract (potential to transition to an ongoing role with the right candidate and business growth).
• Hours of operation: Monday-Sunday 7am-12am. Hours will vary each week depending on event delivery.

About you

• Enthusiasm for the weird and wonderful.
• Experience leading a customer service team in delivering excellent customer service.
• A passion for food and beverages with experience managing catering and bar operations.
• A comprehensive knowledge of food handling and safety regulations.
• Demonstrated stock management experience.
• Great logistical and organisational skills.
• Experience with stakeholder management in the food industry.
• History of working in fast-paced environments.
• Sense of humour and the ability to work in a team environment.

Key Responsibilities

The Operations Manager (F&B - Events) is responsible for:

• Managing the operation of the food and beverage offerings across the organisation including temporary pop-ups and custom activations as required.
• Engage with our key catering partners to ensure the service, standard, and variety of food provided meets the requirements of the organisation including overseeing menus and catering packages.
• Identify new opportunities to expand and capitalise on our F&B operations.
• Control all F&B costs including stock management and staffing.
• Manage existing supplier relationships and identify new partnership opportunities in line with organisational requirements.
• Coordinate logistics for events as required including furniture, staffing and equipment transportation.
• Assist with the recruitment and selection of team members.
• Conduct training, performance evaluation, and mentoring of staff.
• Develop relationships with regular customers and community members.
• Ensure all WHS and sustainability commitments are upheld including ensuring all food safety regulations are followed, event activations and F&B offerings are safe, and responsible service of alcohol requirements are met.

Shared Responsibilities

All management roles within 107 will also share a degree of responsibility for the following;

• WHS.
• Community Engagement.
• Strategic Direction and Actions.
• Donations.
• Environment and Sustainability.
• Regulatory Compliance.
• KPI’s and other non financial data.
• Meeting budget requirements.
• An awareness of business partners and relationships.

Required Skills and Certifications

• Tertiary qualification in Catering, F&B Management, Event Management, or similar degree; or 3 years equivalent experience in a similar role.
• Demonstrated organisational skills.
• Demonstrated experience in leading a high-performing team.
• Demonstrated knowledge of the food industry.
• Excellent communication skills.
• Demonstrated experience in the management of PoS systems, Lightspeed (Kounta) preferable.
• Demonstrated experience in providing exceptional customer service.
• A current RSA certificate and Food Safety Supervisor certification.
• Drivers Licence.

Non Essential, Desirable Skills and Certifications

• Demonstrated experience using digital account keeping software, e.g. Xero.
• Demonstrated experience using Google Suite or other cloud based servers.
• Demonstrated experience in the Not-For-Profit sector.
• Demonstrated experience in the creative and performing arts industries.
• Completion of Cultural Competency and/or other Diversity education programs.

If you have any questions regarding this position, send an email to [email protected], using the subject line: Operations Manager enquiry via EthicalJobs.