The Company:

Patagonia is an outdoor apparel business like no other, "We’re in business to save our home planet." Founded by Yvon Chouinard in 1973, Patagonia is an outdoor apparel company based in Ventura, California with offices around the world. A certified B Corporation, the company is recognised internationally for its commitment to product quality and environmental activism – and its contributions of more than US$145 million in grants and in-kind donations to date. Our values stay true to a business that was started by a band of climbers and surfers, and the minimalist style they promoted. The approach we take demonstrates a bias for simplicity and utility; build the best product, cause no unnecessary harm, use business to protect nature, not bound by convention.

We look for candidates with proven experience who thrive in a team-based atmosphere, individuals who are passionate about their communities, the environment and caring for others. We seek core Patagonia product users, people who love to spend as much time as possible in the mountains, ocean, and wild nature. Folks who deal well with ambiguity, learn on the fly, demonstrate sound judgment, and solve problems creatively are most successful with us.

We’re looking for someone who builds and maintains relationships with ease and desires to put the customer at the centre of everything they do. We don’t want someone who can just do a job – we want the best person for the job. Yet we don’t look for “stars” seeking special treatment and perks. Our best efforts are collaborative, and Patagonia culture rewards the ensemble player, while it barely tolerates those who need the limelight.

The Role:

We are searching for a part-time People & Culture Lead to join our small but dedicated Human Resources team based out of our Head Office in Torquay, Victoria.

The People & Culture Lead will be responsible for the end-to-end management of our recruitment process identifying current and future hiring needs, advertising job openings, coordinating the interview process, and managing expressions-of-interest and pipeline candidates. Additionally, this role is responsible for designing and implementing innovative solutions to ensure that we are accessible to a diverse community of candidates, and that we are achieving an inclusive and equitable hiring process. This role is critical in assisting our leaders to attract, employ and onboard diverse and talented people that are passionate about saving our home planet and who add value to our culture.

In addition to leading our recruitment process, this role will also assist with more general People & Culture functions such as the administration of our HRIS, training and development administration, organising HQ celebrations, coordinating the onboarding of new staff, and further support as required.

Reporting to and supporting the Head of Human Resources, this is a newly created position that will grow and evolve as our organisation does.

Initially this role is available as part-time – three days per week or School Hours over four days per week. However, we are embarking on a significant growth period and ideally the incumbent will be able to evolve into a full-time position in the future, likely within two-to-three years.

Responsibilities:

• Overseeing the full cycle of recruitment from qualifying the role with the hiring manager, to directly sourcing candidates through to managing the offer process.
• Shortlisting and presenting candidates to the hiring managers.
• Managing relations with candidates and Hiring Managers to ensure best-in-class service is provided.
• Developing candidate pipelines and innovative sourcing solutions which shorten the time to hire –managing expressions-of-interest and candidate database via our sourcing tool JobAdder and careers website (expressions-of-interest).
• Working on individual roles, and volume recruitment for new store projects.
• Collaborating with hiring managers to write job ads, and advertise the job openings on careers pages, job boards and social networks (e.g. LinkedIn).
• Implementing innovative solutions to attract a diverse candidate list for every role, identifying and utilising alternative channels where appropriate.
• Working closely with hiring managers to ensure that equity leads every decision we make in the hiring process.
• Designing, implementing, and managing the employee referral program.
• Keeping our hiring processes modern and relevant to the market.
• Screening resumes and applications and updating candidates on hiring processes.
• Interviewing candidates during various hiring stages, including phone, first-round and second-round in-person interviews - coordinating the interview process with hiring managers.
• Evaluating candidates based on their interview and other assessment criteria set for each role.
• Working with retail leaders to understand seasonal sales cycles to forecast casual hiring needs.
• Updating job descriptions with the hiring manager as needed, prior to starting the hiring process.
• Providing interview feedback, when necessary and appropriate.
• Setting up new hires with onboarding processes and supporting managers to execute a positive onboarding experience.
• Coordinating new staff set up process including computers, phones, workspace, fuel cards, credit cards, stationary, vouchers etc.
• Managing administration of our HRIS database, including updating organisational charts and office seating plans as necessary.
• Support HR leaders in other requests that span the full employee lifecycle.

About you:

• Proven work experience in a similar role or as an Internal Recruiter, or other HR related role.
• Minimum qualification in human resource management, related business discipline, or sufficient equivalent work experience.
• Solid understanding of full-cycle recruiting.
• In-depth understanding of Patagonia’s values and culture, acting as an ambassador of our brand to our candidates and interested parties.
• An interest to stay up-do-date with our journey, so that you can inspire and facilitate conversation about our brand, our activism, our mission, and our reason for doing business.
• Extensive understanding of drivers for equitable hiring practices.
• A relentless passion for searching for that “needle in a haystack” when recruiting.
• Familiarity with Applicant Tracking Systems and candidate databases (we use JobAdder).
• Good knowledge of labour legislation.
• Excellent verbal and written communication skills.
• Outstanding time-management skills with an ability to manage multiple priorities.
• Exceptional (internal) customer service skills.
• Comfortable in having difficult conversations.
• Exposure to supporting other people & culture functions throughout the employee lifecycle.
• Experience in a similar retail business is an advantage, but not critical.

Equal Employment Opportunity

All qualified applicants will receive equal consideration without attention to race, colour, religion, sex, sexual orientation, gender identity, or disability. Patagonia is proud of our diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people and people from all cultural backgrounds.

Benefits:

Patagonia provides employees with competitive benefits package (unique to each role) that may include environmental internships, nine-day working fortnight, employee discounts, generous clothing allowance, matching of charity donations, and much more.

*Applications must have full and ongoing working rights in Australia.

Please include a cover letter as part of your application.