We’re looking for a committed Quality Assurance Manager in Melbourne’s Eastern suburbs who is eager to take a leading role in shaping and driving our quality and clinical assurance strategy. Think this might be you? Then read on…

About us

At Onemda, we’re passionate about supporting adults with intellectual disability in learning and life. For more than 50 years, we’ve been delivering a unique mix of learning and therapeutic services which support people to maximise their wellbeing, achieve their goals and reach their potential.

Today, Onemda is a fast-growing, dynamic organisation which operates eight campuses across Melbourne. Our team is progressive and responsive, committed to research, innovation and best practice to deliver real, measurable outcomes. To continue to grow and improve, we need enthusiastic, talented people who share our values. Are YOU the leader we’re looking for?

What this role involves

As our Quality Assurance Manager, you’ll work closely with our CEO, executive and leadership teams to build and develop the organisation’s quality and practice strategy in line with the best practice standards in assurance, risk, audit and compliance frameworks. The role will be responsible in leading a culture of continuous quality improvement, safeguards, and service value.

You will:

• Develop, drive and evaluate the organisation’s quality assurance strategy
• Create a quality assurance framework which supports the organisation’s current and future state needs
• In partnership with Onemda’s Research & innovation Centre, strive for and embed sector-leading clinical quality and practice standards
• Ensure clinical risks are effectively addressed including risk management, incident management and safeguards
• Ensure compliance with best practice standards and legislative requirements in relation to clinical care
• Support in building and inspiring a culture of continuous improvement ensuring participants and their families and carers receive high quality and valued services
• Be responsible for developing and driving the organisation’s audit and compliance framework
• Provide input and support with the organisation’s Governance Assurance Framework and Corporate Risk Register

What we’re looking for in you

To deliver what we need in this role, you will have:

• Demonstrated capability to serve as a knowledgeable resource to the executive management team that provides the overall organisational leadership and direction to the organisation
• Ability to lead, inspire and mentor a culture of proud standards and customer care
• A proven track record in leading projects, and establishing new operational processes and behaviours through a framework of cooperation and collegial support
• Knowledge and experience in clinical and quality assurance programs and frameworks
• Outstanding interpersonal relationship skills with strong collaboration and negotiating ability,
• Experience in creating a culture of engagement, collaboration and teamwork
• Sound engagement skills with experience in managing multiple internal and external stakeholders

 You will also have:

• The right qualifications: a tertiary qualification in Quality, Risk and Compliance or related business field. An MBA or post graduate qualification in specialist areas such as quality and clinical assurance, broad organisational wide quality management systems, safety and leadership would be well regarded.
• Some relevant experience: At least three (3) years of progressive leadership experience in Quality Assurance
• Knowledge and understanding: You’ll know  the essential principles of the Disability Services Act 2006, the NDIS and the NDIS Quality and Safeguards standards. Plus, you’ll have experience upholding quality safeguards for people with a disability, and a sound knowledge of the Victorian Charter of Human Rights.

What you can expect from us

• Attractive remuneration with salary packaging benefits
• Phone allowance
• Flexible working arrangements
• An environment committed to being supportive, innovative and focused on positive outcomes for the people we service
• On-site parking

Interested? Here’s how to apply!

Please click Apply Now and follow the instructions.

You can find the full position description attached and, if you’d like more information please contact our People & Culture Lead, at [email protected] using the subject line: Quality Assurance Manager enquiry via EthicalJobs.

Please note that we can only employ people who have a current NDIS Worker Screening Check clearance as this is now mandatory for all workers in risk assessed roles, plus you must provide evidence of full COVID-19 Vaccination.

Onemda Association

123 Andersons Creek Road, Doncaster East

Onemda is an equal opportunity employer.