who we are

We have a passion for our children, and the children we engage, with strong beliefs that guide us both personally and professionally. We believe in family, community and the important role of adults have to play in connecting children with nature. And, it’s our belief in childhood that sees our team determinedly working to re-establish nature as an important, and irreplaceable, part of children’s lives.

Fast-forward to now and our events are booked out, with some attracting in excess of 7,000 people. We’ve seen nature play businesses, playgroups and local government programs develop and grow; a significant increase in nature play events being run across the state; the development of new and innovative nature play spaces; and, schools, preschools, OHSC and childcare centres transform their thinking to reflect nature play theory and practice. And we’re committed to seeing these initiatives strengthen and flourish through ongoing advocacy, leadership and support.

where you'll come in

The Marketing and Online Shop Coordinator is a part-time position that forms part of a dynamic and passionate team. The role is responsible for managing, coordinating and creatively curating the Nature Play SA online shop. It also entails providing creative input into strategies and campaigns that complement Nature Play SA’s overarching Marketing Strategy. It requires building and maintaining relationships with suppliers, stockists, customers, and stakeholders.

The role requires a high level of organisation, efficiency, financial accountability and reporting, the use of e- commerce software, and knowledge of marketing strategies and customer service life cycles.

Roles and responsibilities

• Manage and coordinate the Nature Play SA online shop including stock procurement, processing orders, packing, dispatching, collections and returns, storage of stock, and monthly/annual stocktake of all products.
• Contribute to the development, implementation, and review of creative and innovative opportunities and marketing strategies to increase sales and promotion, enhance campaigns, build the profile the shop, and increase customer base.
• Maintain e-commerce software/platforms, web interface and backend for the Nature Play SA shop and ensure it is updated, accurate, and functioning as needed
• Provide monthly and annual, or upon request, budgetary and stock figures in an efficient and timely manner
• Build and maintain relationships with product suppliers, customers, stockists (for Nature Play SA’s products), and other relevant parties.
• Manage the budgets in accordance with financial targets and limitations set
• Manage all phone, email, and in-person customer queries, issues or complaints in a friendly, timely and efficient manner
• Contribute to team culture by embracing corporate values, ongoing professional development, and providing assistance on an ‘as needs basis’ throughout the year
• Contribute to fulfilling and reviewing the recommendations within Nature Play SA’s Reconciliation Action Plan